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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 6919 Views
  • 0 replies
  • 7 kudos

Switching Gmail accounts in Google Home

Hello,I’m looking for any suggestions from users that have migrated their Google Home email address to a new Gmail and Home.What I’m looking to do is:Move Google Home from my current Gmail address to my new Gmail address in newly created “Home” in Go...

MV by Community Member
  • 6512 Views
  • 5 replies
  • 0 kudos

Kumo Cloud account is not linking with Google Home

It seems their oAuth flow doesn't seem to recognize the Kumo Cloud login credentials. It keeps saying when trying to link with the Google account: "Your account information may be incorrect. Please try again."

gcapiel by Community Member
  • 1236 Views
  • 4 replies
  • 1 kudos

Could not link Haier uHome account with Google Home app

Hello,Haier uHome connection with Google Home app is not working again.It must be the worst service ever. I don’t know if something can be done from Google’s side as it seems to be Haier’s issue. But is not possible to get a response from them.

Nicolas by Community Member
  • 365 Views
  • 0 replies
  • 1 kudos

Device Room change

I moved a device to a different room but I cannot get the app to save my changes.

Glsilver by Community Member
  • 911 Views
  • 4 replies
  • 0 kudos

Stuck in Nest Account Migration Paradox

I have Nest smoke detectors that I installed years ago and had paired that Nest account with my Google G Suite Business account at the time. I also have a personal Gmail account. In trying to set up a new Nest Thermostat, I was asked to "migrate" my ...

john_t_22 by Community Member
  • 2346 Views
  • 9 replies
  • 2 kudos

Multiple Home notifications

My wife and I just installed various cameras and the doorbell at our home. Using nest hub max. We share a joint email account (for family and kids stuff), and each have our own personal email account. They are all included on the' home' so we can max...

eddieg1818 by Community Member
  • 1370 Views
  • 4 replies
  • 0 kudos

Home app doesn't open the page for linking lg think app

Hi all,I am trying since more then one year to connect my lg tv (OLED55A19LA) to my Google home account. The problem is that when I going to connect lg think to the app doesn't open the page to login in think and give the error that my lg thinkq app ...

Mauryx by Community Member
  • 773 Views
  • 3 replies
  • 0 kudos
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