New LG UHD tv wifi connection issues

[Nyf]

Unable to link my new LG tv to Google home mini. It says LG thin q can't be found. 

[chinmayjade]

Double check if you can control the TV using the ThinQ app. If yes, maybe try to unlink and link again.

[Azarco]

Hey folks,

Thanks for the help, chinmayjade!

Nyf, still needs help with this? If you're still having trouble, make sure your devices are connected to the same network and within 15-20 feet of your router. Make sure you're able to control your TV on the ThinQ app. If relinking didn't help, give rebooting your devices a try to see if you'll get the same result.

Best,

Alex

[Azarco]

Hey all,

Checking back in to see if the troubleshooting shared above helps. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Regards,

Alex

[Azarco]

Hello everyone,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Thanks,
Alex