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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4867 Views
  • 0 replies
  • 7 kudos

Nest App Would Not Connect to Nest Thermostat.

A few days ago a technician installed a new Nest Thermostat at my house, which was free under a program of the LADWP.The tech asked me to download the Nest App. Which I did.He asked me to put my home wifi into the thermostat. Which I did.Then he aske...

Uloo45 by • Community Member
  • 754 Views
  • 2 replies
  • 0 kudos

Google home error when linking Nest account

I was having issues with my 'home' so deleted it and started fresh, i have managed to add everything back except my Nest account which has doorbell and thermostat.It is an old Nest account which works fine in the Nest app, but it used to work in my g...

kev3 by • Community Member
  • 1823 Views
  • 1 replies
  • 1 kudos

Nest Device disappeared

All my Nest Devices disappeared from my home structure. Sought help and the only solution is to reconnect every device to a new structure. I have over 10 devices. This is going to take me a couple of hours. This is a real pain. What the heck Google? ...

Bk1975 by • Community Member
  • 811 Views
  • 2 replies
  • 0 kudos

Link Spotify to Google home

I can’t Link my Spotify account to my Google home account. Both have same email. After I click Spotify under music service, I get error messages: something went wrong, try again. I have uninstall/reinstall both apps on iPhone, still getting same erro...

frcz131 by • Community Member
  • 2327 Views
  • 8 replies
  • 0 kudos

Google Home App displays blank page on device settings

Google Home App displays blank page on device settingsNot a frequent user on Google Home appFirst time poster here.Trying to use device settings.But when selecting the setting icon (gear)The dialog appears but is blank.Any help would be greatly appre...

App will not play back video content.

Since the migration to Google, my camera videos will not playback video. When I go back to look at a particular period of time, it just gives me a picture and does not play that time. I have tried rebooting the cameras and modem. Nothing has changed ...

Leona by • Community Member
  • 1291 Views
  • 6 replies
  • 0 kudos

Resolved! google home mini calender

So i have a google home mini and i say the right commands to create an event in my calender but it doesnt show up in my calender on my phone. what am i doing wrong? my mini is responding to everything i say like 'ok google create event' then she says...

rapattack by • Community Member
  • 2843 Views
  • 14 replies
  • 0 kudos

Lightbulbs offline

I have connected my new lightbulbs to the Feit app. I set them up in my google home as well. The problem is my google home shows they are offline and I don’t know how to make them online. The feit app has been controlling then fine so I know it’s not...

Colby364 by • Community Member
  • 708 Views
  • 0 replies
  • 0 kudos

Nest thermostat

My phone and thermostat are not connecting 

Sanccf by • Community Member
  • 703 Views
  • 3 replies
  • 0 kudos
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