Cannot unlink Eufy Security from Google Home

[Haloruler64]

I had linked my Eufy Security account with Google Home in the "Works With Google" section. However, Eufy Security no longer exists there. My cameras are in Google Home but offline. When I go into the settings for one of the camera and hit the "Unlink eufy security" button at the bottom, it takes me to the "Works With Google" section where no such account exists anymore. Thus I cannot unlink my Eufy Security account and have useless offline devices in Google Home.

This seems to be a bug with Google no longer recognizing that account but not allowing me to remove it.

[David_K]

@Haloruler64 

If you go to Settings > Works with Google (underneath Services), do you see Eufy Security underneath "Linked"? 

When I search for it as a service to link, it's definitely there for me.

[Haloruler64]

No I do not. I see four linked services but Eufy Security is not there. From Googling around, others have the same issue as me,

[Haloruler64]

Anyone else can help me? 

[David_K]

Are you using the latest version of the Google Home app?

Have you tried logging out of the app and back in again?

What country are you located in?

[Haloruler64]

Yes, latest version. On a Pixel 9 Pro, fully updated. 

Can you log out of Google Home without logging out of everything?

USA

[David_K]

I don't think so unfortunately, this video has a pretty good step by step:
https://www.youtube.com/watch?v=09nzJ4a8bK4

[arvan · Accepted solution]

Have the same issue but with "Magenta SmartHome" it's not listed anymore. 

However, I found out, it's a issue from the Google App (not Home!). Remove the updates in play store to set it into an older version and the missing services are there and can be linked/unlinked again. Dunno why.

[Haloruler64]

Just to clarify, remove the updates to the main Google app? Not Google Home? 

[Leshki]

Had the same issue with Eufy Security.

On Pixel 9 Pro. I went to Settings > Apps > Google (the main google app). At the top right of page, select the three dots > uninstall updates.

Opened Google Home and I was able to unlink Eufy Security following normal steps.

[Haloruler64]

Beautiful, that worked! Thank you.

Now would you happen to know how to remove "Google Assistant on LG ThinQ TV" that has a grayed out "Unlink Service" button that when pressed says "only owners can unlink" even though I'm the owner?