Migrated from Nest to Home

[James11]

I finally decided to migrate my Nest account to my Home account and the three products I have remaining in my nest account have not moved into my Google Home app.  I have a Yale Lock and two Protects.  They are still working within the Nest app however not showing up in my Google account.  

I don't know if I did something wrong or the app is not working.   Any help or ideas?

Thx.

[MplsCustomer · Accepted solution]

@James11 

When you migrate your Nest Account to a Google Account, all of the devices that were accessible in the Google Nest app are still accessible in the Google Nest app, but some devices (like 1st gen cameras and doorbells) are now accessible in the Google Home app.

If you upgrade to the beta "Public Preview" version of the Google Home app (it's been in "Public Preview" mode for over two years), you can now access Yale Locks and Nest Protects in the Google Home app:

https://www.googlenestcommunity.com/t5/Blog/Introducing-new-support-for-smoke-amp-CO-and-locks-in-Go...

I don't know how well this works, because we have neither of those devices and we are NOT on the "Public Preview" version because the Google Home app still lacks many Nest app functions:

https://support.google.com/googlenest/answer/13038234#zippy=%2Cnest-app-only-features