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Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Family Wifi issues

I am using both a Pixel 3a and an Acer chromebook, both fully updated. In the google home app, I had set up the family wifi, and a device group for my children's chromebooks. Recently when I click on the family wifi link in the home app it states "We...

mdd125 by Community Member
  • 14 replies
  • 0 kudos

Connecting to Onn Roku Tv

i have absolutely no idea how to connect my hotspot to my Onn Roku Tv, lost remote, don't even have the same wifi anymore,, please help!!


How do you change a account username. When you sign into Google next community

Can’t get an entry key

Nest app is telling me to add my thermostat. It is already installed. Nest app used to work but now it doesn’t. It told me to get an entry key. So I went to the thermostat, followed the directions, went into settings, went into Nest app, saw the word...

Ellen by Community Member
  • 4 replies
  • 1 kudos

Unable to add apps to children profile

Hi,i just bough chromecast with google tv. I have set up child profile but when I go into settings>Manage app I do not see apps to add to the profile. The screen on the rifhr of the menu only shows a spinning wheel. Any idea what step am I missing or...

Shhome by Community Member
  • 11 replies
  • 4 kudos

Inconsistent work days

How do I set a work routine for a whole years work rota? My rota is very inconsistent and google home only allows you to set a consistent routine every week? I hope you understand where I'm coming from. Thanks.

Hzy by Community Member
  • 1 replies
  • 0 kudos

Google Home No Longer Plays Power 97 FM through TuneIn

Hi hopefully somone here can help.I have been listening to Power 97 FM (CJKR-FM / 97.5 FM Winnipeg) through my Google home devices for as long as I can remember. When I ask I used to get the cheerful reply "Playing CJKR fm from TuneIn..." Also, used ...

Incorrect time at beginning of routine

Hi everyoneHoping someone can help here. About 3 weeks ago Google assistant started giving us the incorrect time when we use the "Good morning" routine. It only happens when it starts this routine. If I ask google at any other time what the time is t...

Claire21 by Community Member
  • 18 replies
  • 0 kudos
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