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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
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  • 0 replies
  • 7 kudos

Dilsay

dilsay namaste  

Mhakaal by Community Member
  • 317 Views
  • 0 replies
  • 0 kudos

I want to join my friends home

So i wanted to connect my device with my friends (we live in different homes) so we can broadcast (important clash of clans things ) to each other. but when i joined his home i just made a new home and his speaker is not in it. but when i call all my...

Traan by Community Member
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  • 3 replies
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Commands for curtains not working as intended

Hi everyone, I have a sonoff curtain's controller configured in Smartlife and then linked into Google Home app. Since this morning Google Home is working in the opposite way it should. I'm asking to open curtains, it says "Opening curtains" but actua...

Lcbagna by Community Member
  • 1902 Views
  • 4 replies
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Firefly Light Bulb (Tuya)

I already connected the bulb from the Tuya app. But when i connect tuya with Google (for google assistant) it seems google cant connect to the bulb itself. I cannot access it with voice command. Appreciate all the help. Thanks.

akositayut by Community Member
  • 2136 Views
  • 5 replies
  • 0 kudos

Audio/video out of sync

I updated my router to the Google Nest a few days ago based on recommendations from friends and online. Ever since, the audio/video is out of sync on my tv. I stream using my Roku, have an LV tv and Vizio sound bar. I did troubleshooting with LG, eve...

JanH by Community Member
  • 1028 Views
  • 3 replies
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Cannot login to Nest with Google

Trying to login to App. It was working until I switch to another Account to view a different nest configuration in a different home.At Welcome Home i tap Sign in with Google, (a web page within the app opens) I select the proper account for the house...

mlowery by Community Member
  • 1506 Views
  • 6 replies
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Resolved! Malfunctioned Email

Recently I have experienced issues logging into certain websites or platforms. The automated 'login with Google' option has malfunctioned. At first I thought the situation would resolve itself but I was wrong, the same situation occurred on other pla...

Google Nest Support is Useless; Integrations are Broken

Hello,I have had a ticket open with support since May 27th and I am getting the runaround. My issue is as follows: I cannot connect Works with Google devices to my Google home, in the app. I attempt to add the device and when I click the third party ...

brasse by Community Member
  • 417 Views
  • 0 replies
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Can't get movies on GoogleTV

I have just bought my very first tablet (yes!) - a Samsung Galaxy and am rather 'green' when it comes to using the apps. I would like to take it on holiday with me over the summer and be able to watch a couple of movies in the evening. I have tried t...

Cara1 by Community Member
  • 379 Views
  • 0 replies
  • 0 kudos
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