06-19-2022 12:34 PM
Trying to login to App. It was working until I switch to another Account to view a different nest configuration in a different home.
At Welcome Home i tap Sign in with Google, (a web page within the app opens) I select the proper account for the house I want to manage/connect to, I tap Allow for the required access, then it goes to an accounts.google.com page for a few seconds then www.google.com loads. I tap the large X in the upper left corner and I am taken back to the Nest login page.
07-07-2022 12:40 PM
Hey mlowery,
Sorry for the late reply. I wanted to follow up and see I could be of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
07-11-2022 12:54 PM
Hey mlowery,
Checking back in — still need help with this? You might want to uninstall and reinstall your Google Home app or try using a different phone. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.
Best,
Alex
07-11-2022 01:43 PM
So Google Nest app is no longer working? I must use Google Home?
07-11-2022 02:19 PM
Hey mlowery,
You can still use your Nest app to view your Nest devices, is it happening if you're using a different phone? Have you tried reinstalling your Nest app?
Thanks,
Alex
07-14-2022 02:22 PM
Hey there mlowery,
Did you have any more questions or need any additional help?
Thank you,
Jeran
07-28-2022 08:30 AM
Hey mlowery,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran