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Blog Posts

Now Available: Google Nest Warranty Helper Read more

Google Home: Access camera history and download clips from the Web and more with... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest app

Hi,I'm having issues with the Home app, it forced me to create 2 separate homes for 2 Nest learning thermostat that are located in same house. The app would not allow me to put the 2 thermostats under the same home. Now they are working independently...

Smart plugs and cloud intelligence

I have three Intertek smart plugs connected with the Cloud Intelligence App. They were installed in Google Home. I don't remember if they were originally linked directly to Google Home or linked through the Cloud Intelligence app. I think it is the l...

dfunderw by Community Member
  • 10 replies
  • 1 kudos

Seeing double

My Google home shows 2 of all my devices and I've tried deleting them and uninstalling. Nothing gets rid of the extra device. Can someone help?

Stacey80 by Community Member
  • 4 replies
  • 1 kudos

Devices Removed Notification

I have several Google Nest Product (2 indoor cameras, 1 outdoor camera, doorbell, 3 smoke detectors, thermostat, 3 minis, 1 Hub) which have all worked pretty seamlessly, but recently I have been getting notifications on my Google Home App stating "De...

Seancope by Community Member
  • 0 replies
  • 0 kudos

Home away assist thermostat

I'm not sure if this is the correct platform. I have a nest thermostat in 2 states. My Nest in SC goes offline frequently and I never receive a notice. I also cannot connect online, which makes Homeaway useless. Is there a way to reconnect without ha...

Suggested Routines won't open on Google home app

I can't seem to open the routines that were suggested(based on my data) and then automatically added to my google home app. I can't delete them. Every time I try to open the specific routine, I get rebounded to the list of routines i have, and when i...

Jochemist by Community Member
  • 5 replies
  • 1 kudos

All devices deleted when logging out

Had to log out on certain devices via Google privacy. Now suddenly my whole house with all cameras, smoke detectors and thermostat are deleted.Never asked for deletion or confirmed deletion. Can't get it back or restore. Adding the address tells my h...

Wiebster by Community Member
  • 0 replies
  • 0 kudos
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