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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4924 Views
  • 0 replies
  • 7 kudos

Can't remove home from Nest app

Hi. I have two homes in my nest app. The one with no devices on which I have renamed X allows me to 'Remove Home' from home info setting. When I restart the Nest app after removing the same home X is back again. The other home does not have the remov...

oldpearse by Community Member
  • 1400 Views
  • 5 replies
  • 0 kudos

Resolved! Unable to see Nest Protect Smoke/CO detectors in Google Home

I have just setup 2 Nest Protect Smoke/CO devices, as per the guidance I installed the Google Nest app and created a Nest account with my already existing gmail that controls my current home. I understand that these should be just showing in my Googl...

Decer by Community Member
  • 1734 Views
  • 3 replies
  • 1 kudos

Nest and Google Home Question

We have a Nest Doorbell and recently installed a Google camera outside over the garage. We have been using the Google Home app for the camera and then today the doorbell was added to the app but shows up on a separate screen from the camera. Is there...

doclock07 by Community Member
  • 1624 Views
  • 9 replies
  • 0 kudos

Migration Mess

My Nest and multiple Google accounts are a total mess from the migration. Is it possible to delete everything and start over? Have two homes.Used Nest for years with no issues. Now it is a mess. Have too many Google accounts, too. Always a guess when...

IdahoSam by Community Member
  • 1119 Views
  • 4 replies
  • 0 kudos

Nest and Google accounts

My Nest and multiple Google accounts are a total mess from the migration. Is it possible to delete everything and start over?Used Nest for years with no issues. Now it is a mess. Have too many Google accounts, too. Always a guess when required to "Si...

IdahoSam by Community Member
  • 1037 Views
  • 4 replies
  • 0 kudos

Connecting a family to nest hub

A second family member is connected to nest hub but nest hub cannot connect to anything on their phone (calendar, contacts, photos, ect.) It works perfect for me and he is linked but cannot share

Adina by Community Member
  • 937 Views
  • 3 replies
  • 0 kudos

Can't delete a home (not in my google home) from Nest app

Need to delete a home I set up temporarily in my Nest app, but when I try to delete from Nest app, I get a message saying I must delete from my Google Home app, but the home isn't in my Google Home app.

umi by Community Member
  • 837 Views
  • 3 replies
  • 1 kudos

Why Google Home app is no longer available in the Ukrainian region?

The Google Home app was removed approximately three months ago from the App Store, and also this app is no longer available from the Play Market for some devices. It looks like Google accidentally restricted access to this app in the Ukrainian region...

yarokon by Community Member
  • 2812 Views
  • 1 replies
  • 9 kudos
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