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Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest App cannot be added in Google Home due to Authentication Error

Hello! It is a month now since I have a Google NEst learning thermostat 3rd generation. I set it up in Nest App and works great.When I am trying to add the Nest device in Google Home and select Sign In with Google I get the following error. Can someo...

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andreil by Community Member
  • 755 Views
  • 4 replies
  • 0 kudos

Changing Wifi name and password

I have recently changed my Wifi username and password. How do I change it in the Google Home App without resetting all the devices to the factory reset. I have seen post from community specialist asking to tap on WiFi but there is no option in Google...

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Htapal by Community Member
  • 1229 Views
  • 5 replies
  • 0 kudos

Feed my fish not working

My son has not been able to play feed my fish on google hub gen 2 for about 3 months. Just tell us error we have restarted everything. Also his my smart pet restarted. What is going on?

Jln44 by Community Member
  • 578 Views
  • 3 replies
  • 0 kudos

Rgb pot lights

I have color Globe electric ceiling led pot lights but I can't change the color of them in the google home app. I used to be able to but recently I am unable to. I can change them in the globe app but not Google home. Anyone have any ideas?

Sg5 by Community Member
  • 1174 Views
  • 8 replies
  • 1 kudos

Nest App Services Not Available

I was redoing my Yale Nest lock as it had lost connection. Upon connection to the lock the app froze. After quitting the app I wasn’t able to connect back to the nest app services. Received the notice that the Nest App Services are offline and to che...

pelf by Community Member
  • 1170 Views
  • 6 replies
  • 0 kudos

Google wifi router and nest point appear offline in Good Home App

My two devices Google wifi route and nest point appear offline in the Google home app. Actually both of them have great connection, the wifi is good at home. As they show offline in App, I can’t use the App to manage the wifi access at my home. I fol...

Planner by Community Member
  • 1065 Views
  • 7 replies
  • 0 kudos

Unwanted Filter active

HiI have an issue with the "E" Filter on Youtube Music and I suspect that it has to do with settings in Google Home. When I stream a song with "explicit" content - e.g. "Summer Renaissance" from Beyoncé or "Lavender Haze" from Taylor Swift it will no...

rogerM by Community Member
  • 650 Views
  • 4 replies
  • 1 kudos

Nest APP problems

I have an IPhone 13pro, an IPad and a Macbook. I have several cameras (indoor and outdoor), several nest protects and a nest thermostat all at 3 different locations. Suddenly, I cannot log into the nest app on my iphone or ipad and am unable to add a...

IOP by Community Member
  • 904 Views
  • 6 replies
  • 1 kudos
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