Thanks for reaching out to the Chromecast Community forum!
A few questions: what type of Chromecast device do you have? When did the issue start? I researched this and found the information and steps from the Netflix website. They stated that this message typically points to a problem preventing your Android device from communicating with your Chromecast. Check the steps below:
Turn your Chromecast off, then back on:
Turn your Android phone or tablet off, then back on:
If the issue persists, please reach out to Netflix so they can further investigate on this issue.
Thank you for helping out on this thread, Jennifer!
Hey there asudanigirish,
I'm just checking up on this thread, I'm sorry it took so long. It seems like you were able to find a workaround by using a different device. Did you still want to troubleshoot the old Chromecast, or are you good to go?
I look forward to hearing from you.