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Have existing Nest account that I migrated but Google Home app says password incorrect

aziskind
Community Member

I have an existing Nest account that I migrated to google. I’m now trying to set up Google Home anpp and add additional devices such as a doorbell. It will not allow me to use my existing Nest login because it says the password is incorrect. 

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@aziskind 

If you've successfully migrated your Nest Account to a Google Account, then you should be using the "Sign in with Google" option to log into the Google Nest app with your Google (gmail) Account, and you should be able to log into the Google Home app with the same Google Account.

Maybe this Help page will help:

https://support.google.com/googlenest/answer/9297676

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, MplsCustomer!

Hey there aziskind,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there aziskind,

Do you have any more questions or need any additional help? 

Thank you,
Jeran

Juni
Community Specialist
Community Specialist

Hi there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Juni