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Apps / Account

Blog Posts

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Google Home Release Notes: April 28th Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 13345 Views
  • 0 replies
  • 10 kudos

Adjust Home Devices list is noiw blank in GOOGLE Home Routines

I have not been editing or creating new GOOGLE Home routines in a few months.When I went in to do so recently, I selected Add Action, as usual, and chose, Adjust Home Devices but the subsequent device list is blank. This occurs when I edit or create ...

DPP by Community Member
  • 1978 Views
  • 7 replies
  • 0 kudos

Cannot turn the volume all the way down while live viewing camera

I cannot turn the volume all the way down while viewing the new Nest camera live. It is very annoying as the volume keeps at 10% all the time. I tried everything but it is not possible. This creates an echo most of the time when the environment is qu...

cturkay by Community Member
  • 2143 Views
  • 7 replies
  • 4 kudos

Time to Leave the NEST ecosystem

Finally time to Leave the NEST ecosystem and move to more STABLE platform.This is the 2nd time allll my NEST devices have gone missing from my account. and it's very hard to go back up the 2 story roof line and plug my outdoor cameras into USB into m...

Not able to view camera records on laptop

Hi all, I got a few new google camers recently and found that I could only get the live view and history records via Google home app, there is no way for me to do it via browser like it was before. ( I was told so by Google tech support). Was wonderi...

NateQ by Community Member
  • 2396 Views
  • 2 replies
  • 1 kudos

Accessing My Nest Account

The email associated with the account is no longer active and the code for dual authentication cannot be accessed.Would like to change the email associated with the account.

Account

Kindly help me login to my account #

Nest Hello Doorbell not connecting error NC017(3.3)

I just purchased the Nest Hello Doorbell (wired) and the doorbell and wiring works fine but I can't connect to the Nest App - it starts to set up the doorbell but then stops and I get and error code of NC017(3.3) - I have restarted my router/internet...

McHb by Community Member
  • 1314 Views
  • 4 replies
  • 1 kudos

Resolved! sharing a home in google home

I setup a google home today, I have tried to share the setup with my wife, when I get to the end of the string of questions and try to send the invite, I get a black message at the bottom of the page stating that it cant do it now or something like t...

benny2599 by Community Member
  • 5540 Views
  • 8 replies
  • 0 kudos
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