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Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

Nest disconnecting itself overnight

I am having the same issue as this linked thread.I have tried all the same trouble shooting steps and still no luck. https://www.googlenestcommunity.com/t5/Apps-Account/Google-nest-speaker-getting-deleted-in-the-middle-of-the-night/m-p/124866

LiamB by • Community Member
  • 2627 Views
  • 11 replies
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Verify home address for emergency calling, Nest aware

I've been stuck for almost a year now trying to turn on the Nest Aware emergency calling feature in the google home app. I turn emergency calling on, then confirm address, and finally confirm location on map is accurate to enable. This turns on Emerg...

Inviting family members still an issue

I must be missing a step or something when I try and add a person to a "home" I just set up. I have set up numerous Google WiFi and nest systems for customers and cannot figure out why I still have occasional issues inviting home members. I always ma...

jct3531 by • Community Member
  • 11158 Views
  • 7 replies
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Sound notifications for packages using Google Doorbell?

Hi! I just got a Google doorbell (battery, not wired) and it came with a Nest mini. I am using the Google Home app to control it and the doorbell does chime inside when pressed, however, I cannot seem to get the other types of notifications to make a...

Brilengel by • Community Member
  • 453 Views
  • 0 replies
  • 0 kudos

Devices stuck in deleted "Limbo Home"

Hey everyone,Does anyone have the slightest idea how to recover a deleted home? Ever since i deleted a "home" to make a new one since we moved, my iRobot linked account is getting a "Unknown error" when i try to link it (Even tho the Home app says "L...

AtomArne by • Community Member
  • 992 Views
  • 2 replies
  • 0 kudos

Cannot login

I no longer have the phone number I originally used when I created my nest account. I know my login and password but it requires a code to login past that. It is sending the code to a phone number I no longer have. Is there a way to send the code to ...

chris13 by • Community Member
  • 879 Views
  • 3 replies
  • 0 kudos

Nest Cameras - No notification setting through home app

Hi there!I have had nest cameras for years and years--I did the migration over to Google Home. I can see my cameras there but I still get alerts through the Nest app.I just added a new camera today--the setup forced me to go through Google Home. The ...

broken routine

Hi! Not sure what category this would fall under as it's not a routine I have to initiate at all. But at 9pm every night google says the following "time for bed nighty night night night. Goodnight". It used to work very well, but a recent update real...

duglop by • Community Member
  • 966 Views
  • 3 replies
  • 0 kudos

cameras and thermostat connectivity issues

The issues I am having span multiple products and are found in both the Nest and the Google Home app. I am going to summarize them here to see if there is anyone else having the same (or similar) issues.Upon waking this morning, none of my 6 cameras ...

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