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I Cannot view full screen video.

Community Member

Whenever I am viewing recorded footage from the nest app, if i rotate my phone to see full screen video i get signed out of the nest app and have to sign in again with my google account.  This happens every time i rotate my phone to landscape , it says there was a problem connecting to the nest service.  I can quit the app and relaunch to get back to my cameras or i can tap the button to sign in but either way I have to navigate back through my history of events to relocate the footage i need. 
this makes the product worthless if i cannot see the footage in full screen. 


Community Specialist
Community Specialist

Hey Michael-K,


Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link for additional information.

If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!