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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5563 Views
  • 0 replies
  • 7 kudos

For some reason I have two accounts, but I only have one home

How can I delete one account, one says Florida one says Failte - I only want the Florida account - I want the thermostat to stay at 73 - it keeps going to eco mode - I don't know if it is because there are two accounts, but I need one account, set at...

suehar by • Community Member
  • 2719 Views
  • 3 replies
  • 0 kudos

Resolved! How do I add a new smartplug to an already-established group

I have a number of smart plugs from various manufacturers - but today, I was working with FEIT. A couple years ago, I created a group on FEIT named "Living Room Lights". I have two smart plugs that are in that group. I also linked the FEIT app with t...

JimShane by • Community Member
  • 3178 Views
  • 10 replies
  • 0 kudos

Chromecast

I have no note so what app do I need to download to operate my Chromecast

My problem: Google Home error does not play music

Songs suddenly stopped playing on your Google Home? The music plays normally at first but then resumes pausing? or even not responding when you request to play music. There are several common reasons why Google Home may stop playing music or complete...

olidajin by • Community Member
  • 1131 Views
  • 4 replies
  • 0 kudos

Nest App

I added the Sirius XM app to my phone but the Nest App doesn't seem to recognize it as a music service? It doesn't allow me to add it to my music services? Any ideas on how to repair?

MC57 by • Community Member
  • 541 Views
  • 0 replies
  • 0 kudos

No privacy between households!!!??

Using my account, I set up two households for my extended family (Home 1 and Home 2), serving two distinct groups of relatives in two different towns. Let’s call it an assisted living type of arrangement, for ease of understanding the context. My Goo...

ToddL by • Community Member
  • 1295 Views
  • 4 replies
  • 1 kudos

Add speaker buttons not responding in Google Home app

Trying to add a speaker while music is playing on another device. I open Google Home app, select media and it correctly lists all available devices. However, when I select a radio button it just spins - nothing happens, no speaker is added.

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