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How do I Migrate my Nest Account to my Google Home App

JohnBrock0707
Community Member

I have already done this like 3 times and every time I did it all of my Devices were deleted from my Google Home App! And I had to start all over again!

1 Recommended Answer

davidking
Gold Product Expert
Gold Product Expert

There is a help centre article that covers migrating. What happens when you try these steps?

https://support.google.com/googlenest/answer/9297676?hl=en#migrate-nest-account

View Recommended Answer in original post

6 REPLIES 6

davidking
Gold Product Expert
Gold Product Expert

There is a help centre article that covers migrating. What happens when you try these steps?

https://support.google.com/googlenest/answer/9297676?hl=en#migrate-nest-account

I am having the same issue.  Two of my nest products have already been set up in google home app.  I bought a smoke and co alarm today and it told me I had to add it to my nest and when I scanned the barcode it made me download the nest app.  I know how to migrate to the google home app but it is now doing it.  It is getting very irritating as I am stuck using both accounts for my three google nest products.  It is bad when you can't get help my phone with a tec support to walk you through what you have done before.   

Jake
Community Specialist
Community Specialist

Hey there,

 

Sorry for the trouble. I wanted to follow up and see if I could be of any help. I found an article with some details on migrating your account. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

janthadeus
Community Specialist
Community Specialist

Hi folks,
 

Checking in — have you tried the steps in the article suggested by Jake? If so, how did it go? Let me know if you need more help.
 

Thanks for the help here, Jake.

 

Best,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Cheers,

JT

garzasr04
Community Member

I made the mistake of migrating my nest account to Google and now I cannot connect my nest account to Google home. I am also stuck using both apps. When I try to add the nest app to Google home, it takes me to the nest login and does not show an option to sign in with Google. I did find the option when I hit "forgot password" but when I select login with Google I get bad request error.