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User email login

chrislen1865
Community Member

The original email i used to create my account is no longer supported and i have no access.  How do I change my user email to regain access to the account? or do I have to start over?   Thanks

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi chrislen1865,

 

That certainly hasn't been easy for you ―  let’s check this out.

 

Are you trying to access your account for your Google Home/Nest devices? What is the message when trying to pull up your account? What devices do you have?

 

Keep us posted.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Dan

Dan_A
Community Specialist
Community Specialist

Hello again,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Cheers,

Dan