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Blog Posts

Google Home Release Notes: April 28th Read more

Google Home & Nest Community Changes are Coming Soon Read more

Expanding Google Workspace account support in the Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 13017 Views
  • 0 replies
  • 9 kudos

Sony KD85X80CK wont take my user/password for the Nest App

I have the Sony 85" KD85X80CK and have downloaded the Nest App. It has my user email and password already (smart lock for passwords), but will not accept the credentials. It brings up "Please Try Again You entered and incorrect email address or passw...

thurstonjc by Community Member
  • 4878 Views
  • 23 replies
  • 0 kudos

Google home not connecting to cameras while on LTE

The Google home app works perfect on wifi, once on cellular data (iphone XR), it is unable to load the cameras. I still get notifications, but cannot connect to the cameras or see the history. Once back on wifi, it works great. Cellular data is enabl...

john27 by Community Member
  • 3840 Views
  • 11 replies
  • 1 kudos

Unable to delete personal routine from iPhone Google Home App

I have reviewed the help and other comments posted here on this topic. There is no way to either delete or even edit a PERSONAL routine on iOS. Once an action or device has been added to a personal routine it can not be removed and the routine itself...

pegannc by Community Member
  • 2106 Views
  • 3 replies
  • 3 kudos

Can't sign into Nest app on iphone XR

About a month ago, I lost my ability to log into the Nest App. When I try to sign in using my Google account, the Nest App sends me to the "Make sure you trust Nest" screen, to which I click "Allow". After I click on "Allow", the Nest App returns me ...

Philips Hue bulbs slow to respond via Google Home app

I'm struggling to properly fix a new problem I'm encountering with Google Home and Philips Hue.I have a Google Nest Wi-Fi network along with many Philips Hue bulbs and a Philips Hue bridge. When I use the Philips Hue app to control my lights it works...

amichie by Community Member
  • 8546 Views
  • 26 replies
  • 1 kudos
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