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Blog Posts

Now Available: Google Nest Warranty Helper Read more

Google Home: Access camera history and download clips from the Web and more with... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Sonoff zigbee sensors won't appear in Google Home

Hey,I have some zigbee sonoff sensors( motion, temperature and switches) that don't appear in Google home. From all of them only the temperature sensor appear in GH. I connected them to the zigbee hub and in the eWelink app they appear, but when I li...

Alex_B by Community Member
  • 2101 Views
  • 5 replies
  • 1 kudos

Nest Hub connects to old device

Netflix and Disney Plus won’t connect to the Nest Hub. I have linked them properly. The Nest Hub tries to call and old mobile phone I had years ago that has been signed out and deleted from the google account. When I ask for help, the Nest sends like...

Jarrod by Community Member
  • 156 Views
  • 0 replies
  • 0 kudos

Nest app Not working

Hi I’ve had over the course of the last four weeks. Four Samsung tablets. Every single one the nest app will not work. I’ve had three A8 tablets, an S7 FE and yesterday exchanged it for an S8 Tablet. Exactly same issue. Constant spinning circle and t...

andylew0 by Community Member
  • 857 Views
  • 7 replies
  • 0 kudos

Move my google home to a different email account

I have a Google Nest Wifi router & Google Nest Wifi point & Google Display all linked through Google Home (iOS) to an email that I wish to depreciate. This is "#" and I'm migrating to #.In preparation for this depreciation, I havepreviously ended my ...

chipili by Community Member
  • 5711 Views
  • 9 replies
  • 0 kudos

Resolved! Google dosnt remember my followed sports teams

Hi thereI always check for sports updates in G app so i can find results of matches, upcomming matches and moreBut yesterday G app says "you arent follow any teams of leagues"I clicked " add now" botton and select my teams again but every time i open...

el-web by Community Member
  • 6085 Views
  • 20 replies
  • 7 kudos

OnHub works but doesn't appear in Home app

How can I get the Google Home app to see my OnHub router, network and devices like the old Google Wifi app did?My OnHub (Asus) router has been working for years and is working now, but the Google Home app on my phone doesn't see it, and in fact doesn...

andy8023 by Community Member
  • 2192 Views
  • 18 replies
  • 0 kudos

Copy/Duplicate daylong routine

It would be amazing to be able to copy/duplicate a daylong routine. I have a complex one setup, but need the same thing with a slight change for other circumstances. Is this possible?Do I need to get out scrap paper, write down the entire routine ste...

RFBL by Community Member
  • 3231 Views
  • 5 replies
  • 22 kudos

Enabling power support on my Google Nest Hub.

When I say, Okay Google, shut down, to turn off the photo frame display, I get the message, "power control is not supported.Not sure why this has changed. Have been shutting down the photo frame with that simple command for years.

PABMAB by Community Member
  • 222 Views
  • 0 replies
  • 0 kudos
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