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Blog Posts

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Controlling volume for multiple speakers in the Google Home app Read more

Now Available: Google Nest Warranty Helper Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest Hello Doorbell not connecting error NC017(3.3)

I just purchased the Nest Hello Doorbell (wired) and the doorbell and wiring works fine but I can't connect to the Nest App - it starts to set up the doorbell but then stops and I get and error code of NC017(3.3) - I have restarted my router/internet...

McHb by Community Member
  • 709 Views
  • 4 replies
  • 1 kudos

Resolved! sharing a home in google home

I setup a google home today, I have tried to share the setup with my wife, when I get to the end of the string of questions and try to send the invite, I get a black message at the bottom of the page stating that it cant do it now or something like t...

benny2599 by Community Member
  • 3962 Views
  • 8 replies
  • 0 kudos

Nest disconnecting itself overnight

I am having the same issue as this linked thread.I have tried all the same trouble shooting steps and still no luck. https://www.googlenestcommunity.com/t5/Apps-Account/Google-nest-speaker-getting-deleted-in-the-middle-of-the-night/m-p/124866

LiamB by Community Member
  • 1145 Views
  • 11 replies
  • 0 kudos

Verify home address for emergency calling, Nest aware

I've been stuck for almost a year now trying to turn on the Nest Aware emergency calling feature in the google home app. I turn emergency calling on, then confirm address, and finally confirm location on map is accurate to enable. This turns on Emerg...

Inviting family members still an issue

I must be missing a step or something when I try and add a person to a "home" I just set up. I have set up numerous Google WiFi and nest systems for customers and cannot figure out why I still have occasional issues inviting home members. I always ma...

jct3531 by Community Member
  • 7035 Views
  • 7 replies
  • 0 kudos

Sound notifications for packages using Google Doorbell?

Hi! I just got a Google doorbell (battery, not wired) and it came with a Nest mini. I am using the Google Home app to control it and the doorbell does chime inside when pressed, however, I cannot seem to get the other types of notifications to make a...

Brilengel by Community Member
  • 220 Views
  • 0 replies
  • 0 kudos

Devices stuck in deleted "Limbo Home"

Hey everyone,Does anyone have the slightest idea how to recover a deleted home? Ever since i deleted a "home" to make a new one since we moved, my iRobot linked account is getting a "Unknown error" when i try to link it (Even tho the Home app says "L...

AtomArne by Community Member
  • 476 Views
  • 2 replies
  • 0 kudos
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