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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 3852 Views
  • 0 replies
  • 5 kudos

Garbled_Crap

I am kicking myself y'all! If I could go back in time!!! I majorly invested in these Google devices.... I have about 15 nest mini speakers, 3 Nest Audio, 5 nest displays and two wired doorbells... all of which are absolute *hit. Streaming music is su...

TP-Link Integration

The google home app works perfectly fine when interacting with google products but when I set up my Kasa plugs and Samsung TV to work with google they can be added to a home but then show up as "offline" and are unable to be controlled. Further if i ...

Andrew64 by Community Member
  • 3184 Views
  • 12 replies
  • 2 kudos

Cannot connect my nest app to google home app

I have recently installed and connected a 3rd gen learning thermostat using the nest app on my iPhone and all is working fine as a single user.However, when i try to share the app with my wife I am directed to the goggle home app. I have installed th...

Cannot login to Nest app to add Thermostat

I am trying to add a 3rd gen Nest Learning Thermostat. I can login to the website on a computer, but when I try to login to the Nest app on my Samsung S22 Ultra or iPad Pro, I get this error: There was a problem connecting to the Nest service. Try ag...

TomP1 by Community Member
  • 2144 Views
  • 12 replies
  • 0 kudos

Google Home app in Ukraine

I got Mi Smart Speaker as a gift. It works only with Google Home app but I can't download Google Home app for my iPhone. How can I use my Smart Speaker? Why Google didn't add app for my region in App Store? On App Store page I see support Ukrainian l...

Monosnap App Store_ Google Home 2022-10-20 11-03-09.png
Chefranov by Community Member
  • 3573 Views
  • 2 replies
  • 22 kudos

Can’t connect google mini to WiFi

Hello, I have two problems. Dolly know if anyone can offer some enlightenment. 1. I accidentally deleted all the categories of rooms in groups in my Google home app. How can I reinstall them? 2. I moved to a new place. Try to connect my Google mini t...

LA4 by Community Member
  • 1285 Views
  • 6 replies
  • 0 kudos

Can’t sign into App

I can’t log into my Nest app as it says my password is wrong. Tried to reset my password but it doesn’t send me an email. This has been going on for three days now and my home isn’t protected because I can’t get access to this app

Holmes1971 by Community Member
  • 2045 Views
  • 10 replies
  • 2 kudos

Can't Unlink Lutron from Google Home

After years of working, my Lutron integration with GH stopped working. (Sorry, I can't connect to Lutron message.) I tried following the steps of unlinking my Lutron acct, but can't. When I link, Lutron doesn't show in the list of linked accounts. So...

Gr8H2O by Community Member
  • 1097 Views
  • 3 replies
  • 0 kudos
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