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Introducing AT&T Connected Life with Google Home Read more

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 7956 Views
  • 0 replies
  • 7 kudos

Google assistant keeps taking my requests all wrong.

Hey all. Is there a way to fix this?I ask my google assistant the very simple request of "play ordinary world by Hyde" it writes exactly that on the screen and then google's voice says "playing ordinary world by Morgan Cucurullo" or sometimes another...

Akane1412 by • Community Member
  • 1413 Views
  • 4 replies
  • 1 kudos

Problems with Google Public Preview feature

Any one else run into disconnection issues? I've tried public preview twice now. Both times I encounter a bug that kicks my devices offline. Cameras, lights, speakers, clocks. My chromecasts seem to be okay thus far but now is a bit scary knowing peo...

Google Home - Public Preview - Request

Hey guys, I really do appericate the Public Preview acceptance, I have a request about a feature; With the option now to have Favorites I noticed everything listed in here is grouped by room/location name in alphabetical order, with your favorited de...

Nervsmods by • Community Member
  • 2343 Views
  • 6 replies
  • 0 kudos

Cant link nest to google home

Hi, would really appreciate some help with this as planning to get more nest products for my smart home but can’t connect this already to it. I have had a nest protect for about a year and recently bought a google home nest hub this week. I managed t...

Holhen by • Community Member
  • 6032 Views
  • 27 replies
  • 0 kudos

Unexpected response from server on google home app

Hello, I'm trying to set up a new Google tv and it is asking me to connect via the Google Home app. When I log in to my account, it immediately gives me the "Unexpected response from server on google home app" message. I've tried deleting and reloadi...

shebewebe by • Community Member
  • 1182 Views
  • 3 replies
  • 0 kudos

Home App doesn't have "Paired Bloototh Devices" button

All google docs on how to pair a bluetooth device (like this one https://support.google.com/googlenest/answer/7381505#zippy=%2Cusing-the-google-home-app) go like "open and click 'Paired Bluetooth Devices' button".But there is no such button in my Goo...

behemoth by • Community Member
  • 789 Views
  • 3 replies
  • 0 kudos

Compatability

I have an OPPO A73 and a Mac OS X El Capitan Version 10.11.6 Am I able to use a Chromecast Home TV unit?

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