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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4089 Views
  • 0 replies
  • 5 kudos

Who to call for support with Nest App

Please reply! Who do Can help me please? I cannot open Nrst App on my iPhone- keeps saying try again later and it’s been going on for days! I can see my cameras if I get on chrome app but I need access to my nest App on phone do I can be alerted when...

Natie by Community Member
  • 337 Views
  • 0 replies
  • 1 kudos

Nest app won't load on my phone

I have never had any problems with my Nest App not working..but today my Nest App is stuck on the loading screen. I have already tried restarting my phone, re-downloading the app, clear the data and cache on the app. Any suggestions? My husband is ha...

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Erikacris by Community Member
  • 13925 Views
  • 15 replies
  • 5 kudos

Cannot add Lightbulbs to routine

Hi there,I got these new Status Smart Bulbs and linked it to Google Home. They work fine but when trying to add them to a routine nothing happens? Anyone know the issue to this

Mdimran by Community Member
  • 847 Views
  • 4 replies
  • 0 kudos

No Night mode on Google home app for IOS

Hi, I searched the forum here but could not find it. My question is, where is the night mode on IOS? I cannot setup a schedule, kids are getting awake in the evening. It is kinda annoying because the old settings are now unreachable. Also on iPad sam...

Nest app on phone

I cannot log in on my nest app on my iPhone for some reason. It keeps telling me try again in a few minutes but it has been going on for three days and I need to have quick access to home cameras

Natie by Community Member
  • 936 Views
  • 4 replies
  • 1 kudos

Google Home/Nest

Is Google Home or Nest ever going to be functional on PCs? Last info I saw said that this would be coming in 2022. The year is more than 75% gone and there has been np news.

PIIWizard by Community Member
  • 1339 Views
  • 6 replies
  • 0 kudos

Can't log in to the Nest App using Google credentials

Hello!I am unable to log in to the Nest App using my Google account credentials, on my Android phone.--> If I try a different Google account, from the same phone, it works. <--I tried uninstalling and reinstalling the Nest App.I tried logging in to t...

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paulk2 by Community Member
  • 4195 Views
  • 19 replies
  • 1 kudos

Nest x yale lock app won’t connect

Hi everyone. I recently bought a nest x yale lock and tried to connect it to the nest app. We get through the installation process and the lock says it’s connected to the app but it never shows up, or the app crashes. Now I can’t get into nest on my ...

Clarep1 by Community Member
  • 647 Views
  • 3 replies
  • 0 kudos
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