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Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Can't Link Nest to Google Home App

I migrated my Nest app to Google and tried to share access to my thermostat and protect devices with a family member. To do that, I was required to download Google Home and connect the devices there. I signed into Google Home with the same email acco...

RMS2 by Community Member
  • 784 Views
  • 4 replies
  • 0 kudos

Login loop on Nest app (iPhone 13 Pro)

Hi! My husband and I use our Nest cameras as baby monitors for our two kids, and all of a sudden I am unable to log in using the app on my iPhone.Steps to reproduce:Open up the Nest app on my iPhone 13 ProClick the "Sign in with Google" buttonClick "...

Nest thermostat is online but in the Home App its offline

I have 11 Nest thermostat installed recently in my house. All works fine except two. After installing and setting up it worked for a while and went offline in the Home App. If I check the thermostats they are connected to wifi, battery good, getting ...

Majszi by Community Member
  • 492 Views
  • 3 replies
  • 0 kudos

Resolved! How do I merge 2 accounts in the Home app?

I did a search for past answers and see that it can be done but I'm tech challenged. I read the answers but can't figure out how to do it. Last week I installed a flood light camera and downloaded it to the Google Home app and named it Home. It went ...

wrhatt by Community Member
  • 8772 Views
  • 18 replies
  • 0 kudos

All Google Home data disappeared

All of my Google Home data disappeared. When I open up the app, it acts like I never created a Google Home before. There are no buttons, everything is blank... I changed no settings I was sitting here watching TV like I do every single night, and all...

Duplicate device

Hi I had to factory reset an arlo doorbell and add it to Google home again. There are now 2 of the same device. I have hard reset the door bell 3 times and this issues is still there. Any ideas? Thanks

Xander by Community Member
  • 876 Views
  • 5 replies
  • 0 kudos
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