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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4089 Views
  • 0 replies
  • 5 kudos

Getting an Entry Key

My phone was working perfectly when controlling my Nest thermostat until yesterday when it became unconnected.I've tried reconnecting by following usual instructions ie Settings, Nest app then nothing - message says thermostat is already connected to...

JohnG2 by Community Member
  • 1521 Views
  • 7 replies
  • 0 kudos

Ok google STILL does not work right

Not sure where to post this but I'm posting it here anyways! Can't get any help from Google!I have 3 different phones with 3 different providers PLUS a Wi-Fi only tablet! Ok Google used to trigger 9 out of 10 times when I would say "Ok google" or "He...

duglop by Community Member
  • 1046 Views
  • 5 replies
  • 0 kudos

Banner sounds for Google home notification

I am looking to see if there is a way we could set up specific sound alerts for Google home notifications. I need to recognized sound to make sure I stop what I am doing to open app because we are getting things stolen from yard and wanted to make su...

Cant remove service

My ewelink devices that are connected are displayed as offline in the google home app and when connecting the ewelink service to another account they are offline so i tried to remove the service from my account to add it again but i cant remove the s...

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Jorianv by Community Member
  • 3724 Views
  • 26 replies
  • 0 kudos

New routines in Home app for nest cam control

It's great to see that I can finally set schedules for my newer nest cam and doorbell in the Home app by creating a Household routine to turn them on/off at specific times. However, I work shifts so I want to be able to turn them on/off using a switc...

AllexT by Community Member
  • 430 Views
  • 1 replies
  • 0 kudos

Resolution on Thermostat heating history

I have a baby sitter who goes into my home during holidays and after school before we get home from work. I do tell them if you're cold put the thermostat up but I wanted to check on when and what temperature they put it up to. But on the App (iPhone...

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jayhiggins by Community Member
  • 1502 Views
  • 6 replies
  • 0 kudos
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