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Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google home error when linking Nest account

I was having issues with my 'home' so deleted it and started fresh, i have managed to add everything back except my Nest account which has doorbell and thermostat.It is an old Nest account which works fine in the Nest app, but it used to work in my g...

kev3 by Community Member
  • 1574 Views
  • 1 replies
  • 1 kudos

Nest Device disappeared

All my Nest Devices disappeared from my home structure. Sought help and the only solution is to reconnect every device to a new structure. I have over 10 devices. This is going to take me a couple of hours. This is a real pain. What the heck Google? ...

Bk1975 by Community Member
  • 650 Views
  • 2 replies
  • 0 kudos

Link Spotify to Google home

I can’t Link my Spotify account to my Google home account. Both have same email. After I click Spotify under music service, I get error messages: something went wrong, try again. I have uninstall/reinstall both apps on iPhone, still getting same erro...

frcz131 by Community Member
  • 1786 Views
  • 8 replies
  • 0 kudos

Google Home App displays blank page on device settings

Google Home App displays blank page on device settingsNot a frequent user on Google Home appFirst time poster here.Trying to use device settings.But when selecting the setting icon (gear)The dialog appears but is blank.Any help would be greatly appre...

App will not play back video content.

Since the migration to Google, my camera videos will not playback video. When I go back to look at a particular period of time, it just gives me a picture and does not play that time. I have tried rebooting the cameras and modem. Nothing has changed ...

Leona by Community Member
  • 940 Views
  • 6 replies
  • 0 kudos

Resolved! google home mini calender

So i have a google home mini and i say the right commands to create an event in my calender but it doesnt show up in my calender on my phone. what am i doing wrong? my mini is responding to everything i say like 'ok google create event' then she says...

rapattack by Community Member
  • 2030 Views
  • 14 replies
  • 0 kudos

Lightbulbs offline

I have connected my new lightbulbs to the Feit app. I set them up in my google home as well. The problem is my google home shows they are offline and I don’t know how to make them online. The feit app has been controlling then fine so I know it’s not...

Colby364 by Community Member
  • 607 Views
  • 0 replies
  • 0 kudos

Nest thermostat

My phone and thermostat are not connecting 

Sanccf by Community Member
  • 482 Views
  • 3 replies
  • 0 kudos
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