Spotify won’t connect

[Cmariebee]

I cannot get my google home to connect to my spotify account. It shows up under media as a linkable service. I click it. I sign into Spotify. It opens my Spotify app and says “authorizing”, then shows a check mark like it was successful. I go back into my google home app, and it’s not connected. Both accounts use the same email address. 

[FamilieBuys]

Exact the same! Do you have solution already?

[Cmariebee]

Yes! So, randomly I tried to open the Spotify app widget again from my hub max screen, and it told me it wasn’t set up, like usual, BUT this time instead of saying “you can do that on the app” it said “do you want me to set it up for you now?” And that, finally, was successful. No idea how it happened… maybe you could ask her directly to link your Spotify account for you if she doesn’t offer? Lol Sorry I’m not more helpful.

[Azarco]

Hey folks,

Cmariebee, thanks for updating the Community of your resolution — it's a big help!

FamilieBuys If the issue persists after you followed the suggested steps by Cmariebee, try these steps:

• Uninstall the Spotify app on your phone.
• Once uninstalled, try linking your Spotify account again on the Google Home app.
• If you successfully link your Spotify account, you can install the app back on your phone.

Looking forward to your response.

Best,

Alex

[Azarco]

Hey FamilieBuys,

Checking back in to see if the troubleshooting steps shared help. Let us know by updating this thread, and the community will be happy to lend a hand.

Thanks,

Alex

[Azarco]

Hi FamilieBuys,

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Kind regards,

Alex