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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
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  • 5 kudos

Nest app

My app for Nest will not show the temperature in our house; instead it displays a plus sign.How do I get it to display the temperature?

MPook56 by • Community Member
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Community

I tried to join an App but it says I don't have access 

Google devices not recognizing two voices

Hi. So my roommate and I have multiple nest devices in our home. We've also activated personalized content and learned google our voices. (we have two google accounts connected to the same home)But only my voice can make changes to our lights. When m...

Kjemp by • Community Member
  • 979 Views
  • 5 replies
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Resolved! Tapo camera

Hi Can't get Tapo C310 camera to work with Google Assistant. Have tried to reset everything but does not work. I can see the camera in the google home app but can not stream to google cast.

Humpe by • Community Member
  • 7385 Views
  • 13 replies
  • 2 kudos

Nest security code not emailed

My nest keeps asking for a identity code that never makes it to my email even after my login goes through but stops at verification code which I don’t have. What is the resolution for this issue?

HM2022 by • Community Member
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Pause a routine

I have a day long routine. Sometimes something come up and i want to pause the routine for an hour or so and then pick up where I left off. Is that possible?

Recover old nest account

I had NEST cameras connected to an account before they got bought out by Google. The cameras have not been used for several years. I am trying to reuse them. Have long since lost access or even the email that was used. I tried resetting the password ...

Nest Terms of Service agreement times out when accepting it

On Desktop or Mobile, when setting up a new Nest account with an existing Google account and the user attempts to Agree to the Terms and Conditions, then the attempt times out and the user is shown an error that reads, "Oops! We encountered an error....

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