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Suggested Routines won't open on Google home app

Jochemist
Community Member

I can't seem to open the routines that were suggested(based on my data) and then  automatically added to my google home app. I can't delete them. Every time I try to open the specific routine, I get rebounded to the list of routines i have, and when i try to run the routine, i get a message saying that I need the specific Android app to do so, even though the tasks where just to play things on Spotify, which I have! I've tried uninstalling and reinstalling google home. Nothing has worked. Help me please.

5 REPLIES 5

Princesss
Community Specialist
Community Specialist

HI Jochemist,

 

Thanks for reaching out.

 

Sorry to hear about what you're experiencing. Could you please tell if the app you're using is on its latest version of 2.53? Let's make sure that the app is on its latest version. From there, we can start trying some steps that might resolve this.

 

Keep us posted.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi Jochemist,

 

Thanks for responding.

 

That's not good to hear. Could you confirm if you're getting any error message as soon as you recreated the routines? 

 

Best,

Princess 

Princesss
Community Specialist
Community Specialist

Hi Jochemist,

 

Chiming in to check if you have read the post above? Feel free to update this thread, otherwise we'll be locking the thread.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi Jochemist,

 

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting! 

 

Best,

Princess

Jochemist
Community Member

I actually did some digging on here and found a link to delete all my routines, so i deleted my routines and remade them. So, task fail successfully!