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Blog Posts

Google Home Release Notes: April 28th Read more

Google Home & Nest Community Changes are Coming Soon Read more

Expanding Google Workspace account support in the Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 12967 Views
  • 0 replies
  • 9 kudos

Google Home no longer connects to Philips Hue lamps

When first purchased a year ago, my Philips Hue lamps connected to my Home Hub with voice control working well. Since updating the Hue App this month the lamps are no longer linking. I have tried uninstalling and re connecting the lamps via the Hue a...

JimK by • Community Member
  • 569 Views
  • 1 replies
  • 1 kudos

Poor search results when using Google home or Nest display

The search results when using Google Home, Assistant or Nest have been VERY poor lately. I am getting a lot of "I don't have an answer for that" or "I don't understand" ... when the questions being asked are very basic and readily available online wh...

RominaY by • Community Member
  • 763 Views
  • 1 replies
  • 1 kudos

unable to add an existing google home or a new home to nest app

When trying to add it, I find it or I create it, I provide all the requested information but the process stops with no error messages and the home is not added/created.The nest app is authorised in my google account and I have the latest version of t...

mbocciar by • Community Member
  • 1583 Views
  • 3 replies
  • 0 kudos

Google cam inside with second generation antediluvian power supply

Good day . I have a problem with reconnecting. I connected the camera, everything was fine, I made a new home because I still didn't understand how to connect the camera correctly, and then I deleted it because I had a different home for each camera ...

Kris11 by • Community Member
  • 1605 Views
  • 7 replies
  • 0 kudos

Resolved! Activity History

When I login to see the activity history of my driveway camera (which is part of my home app) the different notifications (motion, sound, etc.) are gone for anything past the current day. Is there any way to not have stuff delete? I don’t have auto d...

RockyRoad by • Community Member
  • 1660 Views
  • 2 replies
  • 1 kudos

Tyua fan/light switch not showing correctly in Google home

I have a fan/light switch combo that has 6 speeds for the fan and on off for the light. I have used this brand of switch previously and it was working fine. I have moved house and the new switch only shows in Google home as a fan on or off. Previousl...

Wazmau by • Community Member
  • 1255 Views
  • 3 replies
  • 0 kudos

Email missing for dropcam pro transition

I have 2 drop cam pro cameras that I’ve had for very long time. I didn’t see an email to help with this transition. Please send me the information. I’m assuming I will need to buy new cameras, is there any kind of deal considering there is nothing wr...

VLP by • Community Member
  • 886 Views
  • 2 replies
  • 0 kudos

Nest thermostat

I cannot connect to my nest thermostat, remotely.

dl562527 by • Community Member
  • 735 Views
  • 1 replies
  • 0 kudos
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