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Blog Posts

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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 6989 Views
  • 0 replies
  • 7 kudos

Google assistant on LG TV always offline

We have an LG TV with Google Assistant that I'm trying to set up in my Home app. It seems to be really buggy. Using the QR code method where the TV gives a code to put in, it adds it into my home but it's just permanently offline.I also can't even de...

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Camera Control Google Home iOS

I have just received an email from Google about the “amazing” new Home app and all the wonderful features. It says I can schedule when my cameras are on. I have been struggling to get this working for months, so the email me prompted me to give it an...

Wyze camera won’t playback on google home app

 Hi, I set up two brand new Ways v3 cameras today. I linked my account on google home app. The message says account linked successfully. But they won’t work when I click on the icon. It says can’t reach or camera unavailable. I disconnected and resta...

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mmthaker by Community Member
  • 1229 Views
  • 3 replies
  • 0 kudos

Ability to Download Non-Event Videos

When is Google Home going to add the ability to download non-event video recording, without having to use a the recording feature of my phone (like the old Nest app was able to do)? My neighbor was attacked by a dog, and even through it had been pick...

GarySC by Community Member
  • 1326 Views
  • 5 replies
  • 1 kudos

Nest account email reset

I am unable to log in to my nest account, I have attempted to reset the password but it just keeps coming up with a ‘oops there is a problem’ and no further guide as to resetting my password. I have tried to contact using chat but still don’t get any...

AmyD89 by Community Member
  • 1932 Views
  • 8 replies
  • 0 kudos
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