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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to stop ads in google home app notifications

All I have in my G Home app is one Nest thermostat. The in-app notifications have been including a lot of ads for other products when all I expect and want is the info from the thermostat. Is it possible to make that stop? It's very annoying because ...

Riz0 by Community Member
  • 1544 Views
  • 3 replies
  • 1 kudos

Google home app does not work/recognise my new Google nest

I’m very frustrated as setting up my brand new nest should be easy. I’ve been trying for days now to set it up! There is no professional help out there & no tel number to call or live chat with technical support! When you spend a lot of money on some...

Loraine60 by Community Member
  • 131 Views
  • 0 replies
  • 0 kudos

Can I still create a 'lights' group?

I used to have a device group called 'sofa lights' that controlled two wall lights either side of our sofa (via smart plugs). This was great as we could turn them on/off as a pair, independently of the whole living room lights group, that these light...

EmRose by Community Member
  • 431 Views
  • 4 replies
  • 0 kudos

How do I delete these old projects?

In order to get my project [homeassistant-????? (hidden)] working, I had made a couple more projects previously. I have since deleted them (many, many months ago). When I go into the GOOGLE HOME app on my phone and use the "Works with Google" option,...

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bearhntr by Community Member
  • 123 Views
  • 0 replies
  • 0 kudos

Google Home App Tone on IPhone- Not Adequate

There does not appear to be a way to change the tone on an iPhone for the Google home app when a camera detects something critical such as an unfamiliar person that has entered your home while sleeping. Critical miss almost rendering the technology o...

Can't see title nor artist of music playing on Google Home speaker

I used to be able to see on my phone, using Google Home app, what music (title and composer/artist) was playing on my Google Home speaker. Since I changed phones, from Galaxy S7 to S22 I can no longer see this information on Google Home app. Not sure...

Priscila by Community Member
  • 917 Views
  • 13 replies
  • 0 kudos

Ambient Mode Nvidia Sheild adds dark gradient to my photos

The Ambient Mode on Nvidia Sheild adds a dark gradient to the bottom of all my photos. This doesn't happen when on Google's other sources for images. Just on my pictures from google photos. Why? Better yet, why can't I turn it off? It makes the photo...

hmb by Community Member
  • 304 Views
  • 3 replies
  • 0 kudos

"Something went wrong" When Connecting to Philips Hue

This is the most frustrating thing. It worked fine in my previous 2 homes and now I can't connect my Philips Hue bridge to my Google Home - it connects and says "Philips Hue is linked" then "Something went wrong. Try again". I have 2 minis and 2 hub ...

emj2022 by Community Member
  • 4467 Views
  • 10 replies
  • 2 kudos
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