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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5602 Views
  • 0 replies
  • 7 kudos

Switched to iPhone

Switched phone to iPhone how do I switch browser to have access to my account

Vcompo by • Community Member
  • 847 Views
  • 4 replies
  • 0 kudos

Nest stole my money went in my account wasn’t authorized

Why you can’t I talk to a human I was helping my sister install the nest door bell installed it under my account to see why I couldn’t install it on her phone and nest charged my checking account $50. for what and who authorized it

Wifi router 2.4 and 5ghz Frequencies

This applies to both HOME and NEST apps.We changed broadband providers yesterday to fiber and got a new router. I reset all of my devices but I'm wondering if this might cause me issues.The first two Google mini speakers set up without any problems o...

Griffin by • Community Member
  • 1276 Views
  • 4 replies
  • 0 kudos

Unable to set white color on Tuya bulb using speaker

I have google smart devices setup through my whole house and have been having it work great for years.A couple days ago the color smart lights (Tuya) I have in my bedroom will no longer turn white via Google home speaker. The options are still in the...

Mar0sk0 by • Community Member
  • 833 Views
  • 3 replies
  • 1 kudos

Google Settings are messy

The Google Ecosystem is becoming complicated and there's no roadmap to guide you where you can go to do the settings for a particular feature. It looks like a labyrinth now. I have a Pixel phone, 2 Google Nest Hubs, Nest home thermostat, GG Chromecas...

DeanN by • Community Member
  • 647 Views
  • 1 replies
  • 0 kudos

Error when migrating nest account to google home

I have recently purchased a Nest Flood Camera and have setup on the Google Home App, now I am trying to migrate my nest products (Door + Theromstat) to the google home but getting an error "Your google home is tied with another nest account"I dont kn...

yerkolas by • Community Member
  • 1168 Views
  • 4 replies
  • 0 kudos

Changing Wifi provider and updating google Home (all devices)

Being user friendly, I thought there would be an easy way to update my wifi ID and password in the google Home app, but I can't find a simple way of doing it.The instructions say...1. Open the Google Home app. OK2. Tap Favourites OK and open Wi-Fi. ?...

Griffin by • Community Member
  • 3399 Views
  • 2 replies
  • 0 kudos
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