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Apps / Account

Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Can’t sign into App

I can’t log into my Nest app as it says my password is wrong. Tried to reset my password but it doesn’t send me an email. This has been going on for three days now and my home isn’t protected because I can’t get access to this app

Holmes1971 by Community Member
  • 10 replies
  • 2 kudos

Can't Unlink Lutron from Google Home

After years of working, my Lutron integration with GH stopped working. (Sorry, I can't connect to Lutron message.) I tried following the steps of unlinking my Lutron acct, but can't. When I link, Lutron doesn't show in the list of linked accounts. So...

Gr8H2O by Community Member
  • 3 replies
  • 0 kudos

Resolved! Google Home repeated message: "Something went wrong..."

When I ask Google Home to play any particular musical group, I keep getting the same message after it repeats my request. "Sorry. Something went wrong. When you are ready give it another try." I do that and keep getting the same message. I have pulle...

golferron by Community Member
  • 4 replies
  • 0 kudos

Feit Smart Bulb is offline in Google Home

My Feit account is links to goggle home, however my light bulbs all show as offline. I can control them from the Feit app, but not Google. What am I doing wrong?

tdo814 by Community Member
  • 7 replies
  • 0 kudos

Google Home app (iOS) displays Wifi as Offline, but it's not?

I have two Nest Routers and no matter what I do Google Home app (iOS) displays Wifi as Offline for both of them, but it's not? Touching their icon displays them as Online and connected. What's up with this?I'm not using a VPN, not using Private Relay...

dozens by Community Member
  • 1 replies
  • 0 kudos

Linking account

I am trying to link my NEST account to Google, but when I try, I get a message that my email is already linked to another NEST account....How can I delete the old account and link my current one?MF

mfleschler by Community Member
  • 4 replies
  • 0 kudos

Google Nest mini is not playing songs from gaana

HiI have linked Home app with Ganaa and was working fine but suddenly Nest is not playing songs from gaana. I have uninstalled ganna, resinstalled and linked again but no luck. Kinly helpThanks

ssowmi by Community Member
  • 12 replies
  • 4 kudos
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