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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 6788 Views
  • 0 replies
  • 7 kudos

Parts management

I can no longer manage room with Google Home How to associate several devices to a room in a house I use the Following Methods: I Associate a device with a house, it tell me to choose a room that I can create, but when associating It puts me (Problem...

YTTAH35 by Community Member
  • 784 Views
  • 3 replies
  • 0 kudos

Nest Protect

My nest protects have gone completely insane. They literally change what room they are in. One of them claims the batteries are always low despite replacing. I factory reset this garbage and now my app doesn’t show the add button so I can’t add it ba...

Jon10 by Community Member
  • 795 Views
  • 3 replies
  • 0 kudos

Nest Doorbell

I need 3 people in my home to be able to view the doorbell. 2 of us are on it and accepted, when I try and send an invite to my son I keep getting the “can’t send invite right now” message. Yes we all have gmail accounts but it will not let me invite...

Forgot password

Forgot password of Gmail accountGamil id - #

King29 by Community Member
  • 613 Views
  • 2 replies
  • 0 kudos

Wyze light Bulb not responding

Purchased Nest and it came with 4 Wyze light bulbs. Set up all 4 with the Google Home app. One bulb stopped responding. Did 5 power rest and did not work. Wyze said they cannot help.

Dhnol by Community Member
  • 1582 Views
  • 8 replies
  • 0 kudos

Coneection to aensibo

Hi , i have changed my internet provider and i hade to start my home app all over The only thing is not working is the sesibo airWhy and how to fix it Thank a lotIdo

seckitchen by Community Member
  • 1228 Views
  • 4 replies
  • 0 kudos

Who is the Owner of not me?

I'm trying to set the sensitivity on my devices in my Google home app. I didn't know which upgrade changed them anyway! I keep getting a message that only the owner can change the setting. I'm the only one on the account!! What gives? These devices a...

PMWiggi by Community Member
  • 1021 Views
  • 4 replies
  • 0 kudos

Google Keeps Changing Nest Account

I set up a neutral account for the family. We all have our own Google accounts. All the devices in the house are supposed to use the neutral account. No one wants their personal information showing up on the displays. I keep finding that these device...

Irtheman by Community Member
  • 868 Views
  • 3 replies
  • 0 kudos
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