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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Google Home Myhome_up connection error

Suddenly I have lost the connection between Google Home and Myhome_up. I have tried to restore it numerous times, restarted all devices, but i cannot get it connected again.I always get the message "could not reach myhome_up. Please try again"Hopeful...

UitvOpru by Community Member
  • 11 replies
  • 3 kudos

Google home & mi home

When I try to connect google home to the Mi Home account, the message I attach in the image comes out.I specify that the devices, individually, work regularly both on my home and google home. But since I can't link the account, I can't have any addit...
Filus by Community Member
  • 3 replies
  • 0 kudos

Devices appear in two homes

I have four devices (speakers) that appear in two different homes. How do I get them to appear in one home only?

Marc48S by Community Member
  • 9 replies
  • 0 kudos

Setting Up Google Nest Hub 2nd Gen

I am trying to set up a Google Nest Hub 2nd Gen and went to download the Google Home App. I was told this was a free App but to set it up I was asked for my credit card details and there seemed to be some ongoing payment. I tried several times but th...

Russell17 by Community Member
  • 4 replies
  • 0 kudos

Built in Google assistant not turning on or off sony tv

Anyone have any issues turning on and off their TV lately. I'm able to use Google assitant for other commands but it won't work anymore to turn on or off my TV. I have a Sony xr80j with built in Google assistant. It was working fine for about a month...

Google nest home camera login

How do I know if someone else is logged into my camera?? For instance, my baby's daddy has been coming around a lot lately and staying the night at my house when I wasn't here and I still have the box from where I bought the nest at Walmart and I'm n...

cameras missing from phone

Both my doorbell and driveway cameras were on my phone and working well, then all of sudden they were gone and when I tried to reinstall it asked for a 6 digit entry key which is very difficult for me to get. Is there another way? I can get the SN an...

Hal2 by Community Member
  • 7 replies
  • 1 kudos

Nest app needs fix

When is Google going to fix the nest app or come up with a replacement.

Niko955i by Community Member
  • 4 replies
  • 0 kudos
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