05-01-2023 11:09 AM
I am running the Google route and 2 points (model #056-02-0002). I have 3 Samsung TVs connected but 1 of the TVs keeps dropping the connection when turned off. The other 2 are fine. Should the tv that drops connection have a static Ip and if so, what are the steps to connect the tv with google for static IP
05-10-2023 01:23 PM
Hello Azcsusn,
Thanks for reaching out. We'd love to help.
Please try to factory reset and then connect your Samsung TV to your Google Nest Wifi mesh system. If that did not work, you can set up the static IP address of your TV by using this article.
Looking forward to your response.
Best,
Lovely
05-13-2023 01:53 PM
Hi Azcsusn,
I'm checking in to see if you were able to do the steps above. I want to make sure everything is covered on your end.
Cheers,
Lovely
05-15-2023 12:26 PM
Hey there,
I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake