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Samsung TV keeps dropping Goggle Nest connection

Azcsusn
Community Member

I am running the Google route and 2 points (model #056-02-0002). I have 3 Samsung TVs connected but 1 of the TVs keeps dropping the connection when turned off. The other 2 are fine. Should the tv that drops connection have a static Ip and if so, what are the steps to connect the tv with google for static IP

 

3 REPLIES 3

LovelyM
Community Specialist
Community Specialist

Hello Azcsusn, 

Thanks for reaching out. We'd love to help.

Please try to factory reset and then connect your Samsung TV to your Google Nest Wifi mesh system. If that did not work, you can set up the static IP address of your TV by using this article

Looking forward to your response. 

Best, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hi Azcsusn, 

I'm checking in to see if you were able to do the steps above. I want to make sure everything is covered on your end.

Cheers,
Lovely

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake