cancel
Showing results for 
Search instead for 
Did you mean: 
Apps / Account

Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4346 Views
  • 0 replies
  • 5 kudos

Resolved! Message "there is a problem communicating with Google

I'm trying to reconnect my KNC smart plugs. They show in the main Home page, but it says they are not connected to a 'home'. When I try to move them into a home, I receive the message: "there is a problem communicating with Google. Please retry later...

BDomings by Community Member
  • 2320 Views
  • 3 replies
  • 0 kudos

Tile devices on Google assist

I've link my tile app account with Google he and it says 5 devices but I can't see them and when I've tried to find my items it says there are no devices linked.I've relined and reconnected the account with no luck

Fallon by Community Member
  • 1630 Views
  • 5 replies
  • 0 kudos

I cant purchase with my play balance anything

Hi I need to contact any senior level CS as i am facing an issue in purchasing any app. I am not able to buy anything despite i am having the play balance. I am no residing in US for a vacation and even though i cant use my play balance.Please suppor...

Mahmoud86 by Community Member
  • 7257 Views
  • 14 replies
  • 2 kudos

GSuite & Nest accounts

Hey, I just bought 4 Nest camera battery and 1 Nest doorbell. I am using my GSuite account for Google home since I don't have or want a GMail account. When I try to install any of theses hardware, I am stuck in a loop where Google Home ask me to migr...

jmdenis by Community Member
  • 3091 Views
  • 3 replies
  • 1 kudos

How do i log into my Att Login Email?

Hi!We could be your best choice to find all the reliable assistance with your Att email account. So, if you are there seeking out help for the Att.net Mail login process, we are here to guide you. Also, learn how to change the password for your email...

Missing thumbnails

Have installed Google Home on a new phone (Samsung A51) and when looking at Full History I get a list of the events but the thumbnails are just grey boxes and not the animated GIF's. Works fine on other phone.If I click on the grey box it takes me to...

Mike_NZ by Community Member
  • 1884 Views
  • 5 replies
  • 2 kudos

Old nest subscription

I have an old nest subscription I am trying to cancel. It was $5.00 a month for a single camera. I don't use it any longer but Google now owns nest and doesn't show my subscription. How do I keep the $5.00 charge from recurring?

TribalVape by Community Member
  • 2266 Views
  • 7 replies
  • 1 kudos
to vote