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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 8728 Views
  • 0 replies
  • 7 kudos

Google home and Tapo link

Have had Google Home for controlling various Google products and had it linked to my Tapo app account which had various smartbulbs etc.I recently changed the password on the Tapo account and I lost all the bulbs in the Google home app. I unlinked the...

Can google connect to private system using api?

My idea to ask google nest "Hey Google what is the sales amount of yesterday?"So google nest must connect to the private system first by using the user and password to authenticate to the our own system. Anyone has the experience, please advice.Thank...

Verasin by • Community Member
  • 1430 Views
  • 5 replies
  • 0 kudos

Nest access

Can't seem to get more than my phone to see added devices and wife's phone can pause things on wifi but then they dissappear from her phone and only I can unpause. I gave her full access but can't figure out why she doesn't see the devices

Penskeboy by • Community Member
  • 1159 Views
  • 4 replies
  • 0 kudos

Nest email user name

On my Nest Thermostat, my email user name is X. I want to change it to Y. Yes?

Okiedoc by • Community Member
  • 587 Views
  • 1 replies
  • 0 kudos

Connecting to Sirius XM

Just got a Nest. In the setup process, the Home app asked me about connecting to Sirius, which is on my phone, and I (thought I) said yes. Now Sirius appears nowhere on the list of settings and Ms. Nest draws a blank when I ask to play Sirius. How ca...

Skip356 by • Community Member
  • 1435 Views
  • 4 replies
  • 0 kudos

LG ThinQ TV 43LJ550T cannot be added to google home

Greetings,i`m using IOS 15.1 on my smartphone (but also try on my wife's android) and WebOs 6.00.10 on my TV.for the region settings i'm ussing Colombia as my country.The TV works fine on the LG ThinQ App, but when i try to add it to my devices on go...

lrojas by • Community Member
  • 6381 Views
  • 18 replies
  • 1 kudos

Google Home account linking not linking

I’m trying to link my night owl protect account to google home. I log in and it says night owl protect linked at the bottom, and then account linked successfully. The problem is that it is not linked. The cameras do not show up, and when I checked th...

Problems with Chromecast TV

Problems with Chromecast TVAlthough the location USA is indicated in my account, I cannot use YouTube TV. It refuses to call me because of the wrong country code. Everything works perfectly in the web browser and on the mobile phone, but the same mes...

Markus-R by • Community Member
  • 2255 Views
  • 2 replies
  • 0 kudos
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