cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Apps / Account

Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

Missed payment

I have missed my direct debit, and has stopped recording history, how do I catch up with payment to get it back on?

Hewite by • Community Member
  • 1036 Views
  • 3 replies
  • 0 kudos

Can log in

I can't place this camera cause I don't know the original owner to get the e mail and password. Need help

Freddyfred by • Community Member
  • 1191 Views
  • 4 replies
  • 1 kudos

Outdoor Camera won’t connect to Wifi

I changed my Wi-Fi extender password and google home is no longer able to connect my outdoor camera to Wi-Fi.I tried plugging into my Mac laptop and the error message I get is the software is not supported in the latest version of OS.

Nest heat link dead

Like many other of your customers my Nest Heat link is dead, no LED lights on. And I've tried holding the button for 30 seconds etc.The Unit is just over a year old, I'm happy to buy a new one. But looking online I noticed you can't.You have to buy t...

2badgoogle by • Community Member
  • 1504 Views
  • 5 replies
  • 0 kudos

All my android devices report when one nest is playing music

My daughter plays music on her nest at night. Each morning every Android device has an 'alert' to notify us this nest is streaming music. Google Home has about 4 Notification Settings, and "Have nest alert all connected devices when it's playing Jack...

ddarwin by • Community Member
  • 1126 Views
  • 4 replies
  • 1 kudos

Temperature Sensor not connecting to Nest Learning thermostat

HiWhen I try to set up through the nest app, the app suggests the thermostat is requires a software update. When I go to the thermostat it tells me I have the latest software so my question any plans for software upgrade in NZ or is there another way...

Gazro by • Community Member
  • 2040 Views
  • 7 replies
  • 1 kudos
to vote
Labels