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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5682 Views
  • 0 replies
  • 7 kudos

"Problem connecting to cloud" Error Message

Hi all, For the last several weeks, I have been unable to sign in to manage my devices on Google home. I have a home with around 40 devices in it that were set up perfectly fine throughout the last year or so, but recently whenever I attempt to sign ...

tgalliher by • Community Member
  • 1136 Views
  • 3 replies
  • 0 kudos

Home app with Google/Google Go app

I have 4 speakers and a 2nd gen display with YouTube Premium and several smart lights and plugs.I set them up with my phone but I don't want all these extra 3rd party apps taking up space so I purchased an Android 11 tablet specifically to house all ...

elSmyz by • Community Member
  • 3695 Views
  • 5 replies
  • 4 kudos

Set Up Login to https://home.nest.com/login/

I recently subscribed to Nest Aware, and am trying to log in to my Nest Aware account online by either:My Google Accountvia https://home.nest.com/login/Using my Google Account to login simply keeps returning me iteratively back the the Google Account...

Monticello by • Community Member
  • 1959 Views
  • 3 replies
  • 0 kudos

Resolved! Cannot edit Daylong Routine actions anymore

Sometime in the last week or so, trying to edit an Action in a Daylong Routine has become disabled.You can CREATE a new Action in a Daylong Routine, and you EDIT existing Actions in regular Routines, but trying to Edit an Action in a Daylong Routine ...

TimothyB by • Community Member
  • 2795 Views
  • 5 replies
  • 2 kudos

Unable to unlink Lutron Casata from Google home

I have Lutron casata for almost 3 years been working fine with Google recently Google cannot connect to lutron decided to unlink and relink to fix the issue but it will not unlink every time I unlink from Google home the switches still show up in Goo...

maehak2 by • Community Member
  • 1504 Views
  • 3 replies
  • 1 kudos

Unable to remove c by ge seamless bulb from Home

There are C by Ge bulbs in my home that were set up directly via Google’s seamless set up.I want to remove them. The Google Home app will not let me. Is there a known solution for this?Steps:1) go to the device setting for a C by GE light bulb in the...

KMDM442 by • Community Member
  • 3127 Views
  • 4 replies
  • 2 kudos

Multiple Homes - Basic Info

Where is the best place, or places, to get an understanding of how to set up multiple homes (residences) in Google Home and learn how they work?

dkrumholz by • Community Member
  • 1121 Views
  • 3 replies
  • 0 kudos

Google assistant "find my phone" won't ring my new phone.

I just got a new phone (galaxy s20 fe) and upgraded from my galaxy s10e. Even though the s10e is not attached to my Google account at all any more, when I ask my assistant to find my phone, it rings the s10e. I have to say "hey Google, where's my gal...

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