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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Google won’t login on nest app

I click the prompt to login with google, select my account, and allow it access. Then I am reverted back to the original login screen asking if I want to sign in with google. I can login via browser just fine, but the app just sends me in a loop and ...

Steph506 by • Community Member
  • 1528 Views
  • 3 replies
  • 1 kudos

Resolved! Combined/prioritized routine in Google Home possible?

hello,I recently bought the new Google Nest Cam (battery), and I'm experimenting with all the settings to see what is possible. In the Google Home app, I have a 'household routine' that switches the camera automatically on/off based on location sensi...

Nest protect smoke detector temperature

I only have the smoke detector, no thermostat. When I am in my nest app it is showing a temperature. Can you confirm what temperature the nest smoke detector is showing? Am I correct that the device is not taking the indoor temperature and this is ju...

MMolloy by • Community Member
  • 1005 Views
  • 3 replies
  • 0 kudos

Need help bad

I have smart plug from a company that use to go by the name DF SmartPlus and they changed the company name to DGM Smart. So I had to reset up the link between the DGM Smart app and Google home and now when I say "ok Google turn off double lamp" she r...

MRSTARK722 by • Community Member
  • 1659 Views
  • 6 replies
  • 0 kudos

Resolved! Nest labs charge

We are being charged $5 a month from Nest Labs, even though we canceled our subscription several months ago.

Assistant account and Netflix not working

Hi everyoneCouldn't find an answer to my specific issue. So we recently bought the Google nest mini and Chromecast with Google TV. We have both set up properly and connected to the right wifi etc. My husband is able to properly get a show or movie st...

My Entire Home was just deleted

No one else has access to my account, MFA all that, no other services has access.No one else is a home manager.When I woke up it was fine, I have a Nest Hub next to my bed. A couple hours later it's saying to link the device, I open the Google Home A...

Google Home Smart Plugs

I would like to add a few Smart Plugs to our home but I would like to connect them directly to Nest or the Google App without first having to set them up through a 3rd party. Do these exist? I have an Amazon Plug that directly connects to my Alexa ac...

Google Home and Away Routines Setup Problem

After adding some smart devices to the Google Home App for iOS, the option to set up Home and Away Routines appears. However, when trying to complete the process, I run into an issue where I cannot accept 'Supplemental Nest Terms'. I receive the erro...

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