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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Home app says I do not have admin rights to change setup?

My Home app (android) complains that I am not allowed to change a group in the app. I do not have the right 'rights', I have no administrator provilileges. I did make all the existing groups myself, I'm the only one using the app or accessing the gro...

hdela by Community Member
  • 2840 Views
  • 4 replies
  • 0 kudos

Resolved! Edit schedule not possible

Hi thereI am not able to edit the times for a schedule for my nest cameras through the iOS app for iPhone nor iPad. I also can’t edit the times for new schedules.when it try and edit a time, the editing UI doesn’t appear.I am able to duplicate this f...

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Arne by Community Member
  • 1184 Views
  • 3 replies
  • 0 kudos

Two accounts

I have two accounts (work and home) and two email sign in. I also need them to maintain separate users and keep viewing separate . How do I monitor both accounts with separate emails on the app?

LisaB by Community Member
  • 1712 Views
  • 6 replies
  • 0 kudos

Nest App / Cameras - Volume

Question... was there a recent change with the Nest app that no longer allows the user (iOS) to increase/decrease the volume of the video stream? When checking live feeds (either via the Nest or Home app) I'm no longer able to adjust the volume. Is t...

Imbawoof by Community Member
  • 1043 Views
  • 3 replies
  • 2 kudos

Hide devices from partner apps

Hi there. I use Smartthings for almost all my devices and use the Google Home app for voice control. I am wondering if there is a way to hide devices that come over from Smartthings in the Google Home app? As an example, I have a group of 4 smartligh...

heyjude by Community Member
  • 1734 Views
  • 3 replies
  • 0 kudos

Google assistant controlling wrong lights

I’ve been having this issue with the home app and Google assistant for a while but recently found a fix so I thought I’d post it.the issue was: saying “hey Google, [command] the office lights” would result in Google assistant responding that the “dev...

Drshasta by Community Member
  • 2862 Views
  • 2 replies
  • 0 kudos

Add user

How do I add a user to my Nest Account to allow them to view the security camera from their iPhone.

fishcoli by Community Member
  • 1583 Views
  • 3 replies
  • 0 kudos

Google won’t login on nest app

I click the prompt to login with google, select my account, and allow it access. Then I am reverted back to the original login screen asking if I want to sign in with google. I can login via browser just fine, but the app just sends me in a loop and ...

Steph506 by Community Member
  • 1530 Views
  • 3 replies
  • 1 kudos
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