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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 6266 Views
  • 0 replies
  • 7 kudos

Could not reach Haier uhome account

Hi everybody. Till yesterday everything was working fine. Today the air conditioners can't be controlled by my nest hub. Via smart air2 app they works fine. I tried to disconnect my uhaier account and when I try to reconnect it in the Google home app...

Gabriele by Community Member
  • 3806 Views
  • 15 replies
  • 1 kudos

Family Wifi issues

I am using both a Pixel 3a and an Acer chromebook, both fully updated. In the google home app, I had set up the family wifi, and a device group for my children's chromebooks. Recently when I click on the family wifi link in the home app it states "We...

mdd125 by Community Member
  • 3307 Views
  • 14 replies
  • 0 kudos

Connecting to Onn Roku Tv

i have absolutely no idea how to connect my hotspot to my Onn Roku Tv, lost remote, don't even have the same wifi anymore,, please help!!

McMahand81 by Community Member
  • 1375 Views
  • 2 replies
  • 1 kudos

Account

How do you change a account username. When you sign into Google next community

Can’t get an entry key

Nest app is telling me to add my thermostat. It is already installed. Nest app used to work but now it doesn’t. It told me to get an entry key. So I went to the thermostat, followed the directions, went into settings, went into Nest app, saw the word...

Ellen by Community Member
  • 2494 Views
  • 4 replies
  • 1 kudos

Unable to add apps to children profile

Hi,i just bough chromecast with google tv. I have set up child profile but when I go into settings>Manage app I do not see apps to add to the profile. The screen on the rifhr of the menu only shows a spinning wheel. Any idea what step am I missing or...

Shhome by Community Member
  • 7397 Views
  • 11 replies
  • 4 kudos

Inconsistent work days

How do I set a work routine for a whole years work rota? My rota is very inconsistent and google home only allows you to set a consistent routine every week? I hope you understand where I'm coming from. Thanks.

Hzy by Community Member
  • 584 Views
  • 1 replies
  • 0 kudos
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