cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Using Home and Away routines for Google Workspace

dvicente
Community Member

I have recently purchased a Nest Mini 2nd Gen and I was interested in some basic automation using Home and Away Routines, which are actually recommended by the Google Home app now every time I open it. However, I am using a Google Workspace account (for which I am the only user and admin) and every time I try to set it I get an error that says that G Suite accounts cannot be used for migration. I am, however, not making any migration - I have no prior Nest account and I am trying to accept the the Terms of Service (which do not mention anything related to Google Workspace or G Suite accounts).

Is this an error of some sort? How could I set up the Home & Away routines? Does it require some action on my side in the Google Workspace admin dashboard?

6 REPLIES 6

GarrettDS
Community Specialist
Community Specialist

Hi there, 

Sorry to hear about the confusion that is happening with the routines, but I'm happy to help. 

Unfortunately, these routines are not compatible with Gsuite accounts. You will have to create a new personal gmail account in order to use that feature. 


Please let me know if you have any other questions. 


Best regards, 

Garrett DS

dvicente
Community Member

Is it some kind of work in progress for Workspace/GSuite accounts, or they are not expected to be compatible? I don't think it would make much sense to have a different account just to trigger these routines (since all the useful information like mail, calendar, etc is in my Workspace account). Is there a specific reason for this incompatibility?

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Unfortunately we don't have any news on anything coming down the pipeline about future compatibility but I'm happy to take this feedback and pass it forward. 

 

Please let me know if you have any other questions. 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS