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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
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  • 0 replies
  • 7 kudos

Password Reset Email Not Received

I'm not receiving a password reset email. Upon reviewing the Help Community, it appears this problem has been occurring regularly since 2021, with absolutely no resolution.If not resolved, I'll be forced to purchase a different thermostat.What pathet...

DH-Sf by • Community Member
  • 662 Views
  • 1 replies
  • 0 kudos

Hisense TV and Remote Now intermittent Connection issues

I have had a longstanding issue with the Hisense TV and the Home app. Every time I want to use the TV with the Home app, I have to unplug the TV, then plug it back in. Then the TV works with the Home app. This is annoying. I can only turn the TV of o...

Geeni Account will not connect to Google Home

I seem to be having issues with connecting my Geeni account to Google Home. I can no longer control the lights from the Home app, yet it shows online in the Geeni app. I am not sure when this issue began, but noticed it soon after I subscribed to Pub...

Not Receiving Nest Verification Code Email

For some reason I stopped receiving the 2FA verification code emailsI have checked the Spam and other like things of the like.I DO get the emails when I attempt to change the password. Just not the 2FA verification ones, so I am since pretty much loc...

Maintguy by • Community Member
  • 1098 Views
  • 3 replies
  • 0 kudos

Logging into home.nest.com web app

A few months ago google update their single sign on application. Ever since then I've been unable to log into home.nest.com web app. When I attempt to login I fall into this loop where I click login from the home.nest.com sign in screen, it takes me ...

ufmemo by • Community Member
  • 1074 Views
  • 3 replies
  • 1 kudos
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