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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 3694 Views
  • 0 replies
  • 5 kudos

Resolved! 403 Error when trying to add radio service in Google Home App

Android version: 14Android Build: UQ1A.240205.004Google Home App Version: 3.13.1.4Device: Pixel 8 ProDescription of issue: I am receiving a 403 Error in the Google Home app when trying to add a radio service.Goal: Add SiriusXM radio service so that I...

Jaysus145 by • Community Member
  • 1144 Views
  • 4 replies
  • 0 kudos

nest thermostat account

I have created an account , and in that account is my home , and my business , I would like to add another business device to this account but make that device private from my other 2 devices . Is there a way to make this device shareable to my manag...

bdn002003 by • Community Member
  • 224 Views
  • 0 replies
  • 0 kudos

Can not set the Home and Away Routines

I have a problem with setting up the Google Home app on my wife phone. I have tried to make on the same way as i did for me but is not working.She does not hove "Presence sensing" option in the menu. I did not had as well but now i have it.So for my ...

Luccian by • Community Member
  • 259 Views
  • 0 replies
  • 0 kudos

3rd party camaras

I have and pay for nest aware service and know that it is moving to Google home app. We have the nest doorbell. Looking to install multiple exterior cameras. Some hardwired some solar. What fully works with goigle home mobile app so I don't have to p...

Bnab by • Community Member
  • 637 Views
  • 1 replies
  • 0 kudos

Log in verification

Tried to log into nest app and got message it needed to verify my identity and that a code had been sent to my email. No code ever arrived. Tried it repeatedly and cannot access either with app or via PC on nest website. Login is accepted but verifyi...

cowbarn by • Community Member
  • 428 Views
  • 1 replies
  • 0 kudos

Google TV location

I have recently moved from New Zealand to Australia and purchased a new google TV. We can’t download and activate Australian based TV apps - it says not available in your country. We have changed google play payment methods to Aust credit cards. Also...

casting issues between Chromecast and Sonic ISP

I have an old Sony Bravia xbr-55x850B and have been using an old gen 1 chromecast with Comcast.I switched to Sonic internet, and it will connect to my devices but will not cast to the TV. I'm thinking I may have to update the chromecast, I can't do a...

Can’t log into app

My app logged me out and I can’t log back in. I’ve tried resetting my password but it won’t send the email

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