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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4009 Views
  • 0 replies
  • 5 kudos

Google Home App - Automations - Bulb Colour Change "Transition"

I previously used a bluetooth bulb (Kasa Veho) a few years back and it had a lovely transition from one colour to another that could be adjusted from 1 min to 60 mins. It meant that in the PM you could flow from an evening light to late night (softer...

GPC by Community Member
  • 443 Views
  • 1 replies
  • 0 kudos

Unable to cast to Roku & Amazon devices from YouTube app on my phone

I am unable to cast from the YouTube app on my phone to the YouTube app on my Roku and Amazon Fire devices. All devices are on the same Wifi network, I've reset the router, cleared cache, borrowed a friend's phone to try, and the results are the same...

bcmj by Community Member
  • 375 Views
  • 0 replies
  • 0 kudos

Google home devices

I set up my Google home, again, and invited my wife to the account. On my Home I have 12 lights, 6 Roku and several other devices. When I open Home app on her phone, there are only 5 lights, 2 Roku and a thermostat. Does anyone knows why? Thank you.

Duzynuny by Community Member
  • 725 Views
  • 3 replies
  • 0 kudos

Can’t remove home from Nest app

I have created a second home in Google Nest by mistake. Now I can’t remove it. I managed to remove it from Google Home, but it still exists in Google Nest. Google support says select ‚leave home’ but there is no such option. I can only select ,remove...

TomKat by Community Member
  • 2052 Views
  • 5 replies
  • 2 kudos

Resolved! Home and Nest App not adding thermostat

I recently bought a house with Nest heating and now trying manage them with with home or the Nest AppWith the Nest app I get a blank screen where you enter the last 4 digits and with Nest app, it won't focus on the QR code so I continue to manually s...

Case ID 4-8828000035448

HelloHow do I escalate my case if I am unable to get a reply from Google support?The ticket has been open since 6th January and the last email I had from Google was on Feb 21 where I was told:"We are still reviewing this case thoroughly with our Engi...

Home app notifications.

Hey all I'm having a problem with my notifications not appearing on my current daily use phone.I booted up my old s10 plus the other day and I'm used to both of my phones s22 ultra and the s10 plus receiving the same notifications but only my s10 plu...

Brownies by Community Member
  • 525 Views
  • 2 replies
  • 1 kudos
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