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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
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  • 0 replies
  • 7 kudos

Home/ Nest setup No codes

No way to get set up code for google nest camera. How can I get an alternate number? We painted over our set up codes and we lost our QR codes...Google Home nor Nest has prompt for the serial number during setup. We did not save our camera QR codes a...

treebee70 by • Community Member
  • 601 Views
  • 2 replies
  • 0 kudos

Resolved! Hello, is there a way to stop the music with the routines?

Sorry if something is not understood since I am using Google Translate Hello, I have a Google Nest mini and I am exploring the routines and when creating one to leave the house I ran into a problem. Normally I always listen to music at home so I trie...

juve by • Community Member
  • 895 Views
  • 2 replies
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Resolved! I forgot my Nest App information

I forgot my log in information and password on my IPhone 15Pro. How do I locate this information? The forget password link will not send to my email acct. I have tried Google also but nothing happens.

debfitz by • Community Member
  • 592 Views
  • 1 replies
  • 0 kudos

Spyware casting

I need help unlinking from the local devices on my home app. They ain't mine and i think they used to record my screen

Opt-out of Field Test Dogfood FT

I have been in the Nest Field Test program since 2013 (prior to Google). What is needed to opt-out and move all devices to production?

I can't add to my Recipe Collection

First google took recipes away from my Google display. I found my recipes in the Cookbook under Saves, but I cannot add any new recipes to the collection. When I save, it just goes into favorites. I tried moving it to Recipes, but the Cookbook collec...

RevC by • Community Member
  • 661 Views
  • 1 replies
  • 0 kudos

Unable to delete and unlink an old device

Hi, hoping someone can help as I’ve been searching for an answer for over a year. I purchased a TV 3 years ago and didn’t unlink it from the google home app when I sold it. As such, it’s still linked in the home app but because I can’t access the tv ...

Error in connecting home App and devices

Hello, hope you guys can help me with this issue. Recently my partner and I ran into a power outage across the neighborhood. Once we got the power back on half of our devices decided to come back and work properly, while others didn't work at all. I'...

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