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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 8809 Views
  • 0 replies
  • 7 kudos

Resolved! Google Home App Crashes anytime I do anything

Every time i enter the app to view live/play back videos this stupid app crashes. Then I get a black screen with a loading logo and my phone freezes and I have to restart my entire phone. This is extremely frustrating and I wish I would have chose to...

gister23 by • Community Member
  • 849 Views
  • 1 replies
  • 0 kudos

nest app won't let me log in again

I got a new phone and it won't let me login to the app. Samsung 23 Ultra worked, now Samsung 24 Ultra doesn't work. Have tried to request new password, it doesn't work. Login - according to google was: ############## How do I get logged back in? Than...

Home/ Nest setup No codes

No way to get set up code for google nest camera. How can I get an alternate number? We painted over our set up codes and we lost our QR codes...Google Home nor Nest has prompt for the serial number during setup. We did not save our camera QR codes a...

treebee70 by • Community Member
  • 602 Views
  • 2 replies
  • 0 kudos

Resolved! Hello, is there a way to stop the music with the routines?

Sorry if something is not understood since I am using Google Translate Hello, I have a Google Nest mini and I am exploring the routines and when creating one to leave the house I ran into a problem. Normally I always listen to music at home so I trie...

juve by • Community Member
  • 896 Views
  • 2 replies
  • 0 kudos

Resolved! I forgot my Nest App information

I forgot my log in information and password on my IPhone 15Pro. How do I locate this information? The forget password link will not send to my email acct. I have tried Google also but nothing happens.

debfitz by • Community Member
  • 593 Views
  • 1 replies
  • 0 kudos

Spyware casting

I need help unlinking from the local devices on my home app. They ain't mine and i think they used to record my screen

Opt-out of Field Test Dogfood FT

I have been in the Nest Field Test program since 2013 (prior to Google). What is needed to opt-out and move all devices to production?

I can't add to my Recipe Collection

First google took recipes away from my Google display. I found my recipes in the Cookbook under Saves, but I cannot add any new recipes to the collection. When I save, it just goes into favorites. I tried moving it to Recipes, but the Cookbook collec...

RevC by • Community Member
  • 663 Views
  • 1 replies
  • 0 kudos
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