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Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

Cannot login or get a forgotten password reset link

UPDATE: I actually managed to get somebody from Nest to tech-support on the phone and within 10 minutes he had helped me resolve this issue and reset my nest thermostat. I got the contact info from a Nest help page https://support.google.com/googlene...

Jaimew by • Community Member
  • 683 Views
  • 0 replies
  • 0 kudos

Can’t log into Nest app

I was in the middle of using my Nest app when I got kicked out and now can not log back in. Says email/password incorrect and request for password reset email doesn’t send email. I know we are being forced to migrate to the Google Home app. I have th...

Cherylb by • Community Member
  • 658 Views
  • 1 replies
  • 0 kudos

Black screen on TV while mirroring from Pixel

I have Pixel 7 and Android TV (Philips)for mirroring was working good, but around a month ago it stopped. Black screen on TV, the only thing I can- change volume from phone. On Pixel: I see the 'casting' icon, so phone thinks it casts.Reboot of both ...

Vsdronova by • Community Member
  • 1517 Views
  • 2 replies
  • 0 kudos

Language change

How do I change the home app to English? I want to change only the app language not the system language.Thks

Arikr by • Community Member
  • 2187 Views
  • 3 replies
  • 0 kudos

Resolved! Unlinked Schlage lock from Google Home, now cannot relink

I installed a Schlage Encode Plus bolt and then linked it to Google Home by adding device > Works with Google > Schlage Home. It worked fine.I then installed a Schlage Encode lever and it didn't show up in Google Home. I removed the Encode Plus bolt ...

cqrmskgoty by • Community Member
  • 2476 Views
  • 4 replies
  • 3 kudos

Cannot link Netflix to Google home

Cross post from Google help forum here: https://support.google.com/assistant/thread/297646637?hl=en I want to link Netflix to Google to use voice commands on nest hub 2ndGen. I am trying to follow this setup: https://help.netflix.com/en/node/55587 Th...

Cwk by • Community Member
  • 10712 Views
  • 15 replies
  • 0 kudos

Nest / Home / Family Ownership

Is there really no way to change the ownership within the nest app for the family?Seems like poor design to me, I have spent MONTHS on tech support to try and change the owner from a joint family email to my main gmail account for ease. I have made a...

Resolved! Cannot sign into home.nest.com after migrating to Google

I just purchased and set up some Nest Protects to add alongside my Nest Thermostat, and since the Nest iOS app has been bugging me to migrate to a Google Account, I thought now might be a good time to perform that migration. I did so successfully, an...

Resolved! Camera linked to deleted account

I deleted an old Nest account in favor of my new account. However, I failed to remove my Nest Cam Indoor camera from the deleted account first. I'm unable to factory reset this type of camera and I'm unable to log into the deleted account to remove t...

Rodion by • Community Member
  • 549 Views
  • 1 replies
  • 0 kudos
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