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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Unable to remove/unlink device

I added an LG ThinQ device years ago. I'm trying to remove it but unable to. I can add a duplicate LG thin Q device and remove that one, but the old one I am unable to remove.It appears this has been an issue for many years with various convoluted an...

dizzy0ny by • Community Member
  • 1644 Views
  • 3 replies
  • 2 kudos

Google Home cannot get fully saturated colour

Hello,My google home's set light colour doesn't match with the light's colour. For example when I set the colour to red, on the RGB scale it shows as 255 red, 50 green, and 50 blue, I've tested this with other brands of lights and they do not show 25...

MaxHuang by • Community Member
  • 457 Views
  • 0 replies
  • 4 kudos

Nest Mini wont factory reset

my nest mini suddenly stopped responding and wont factory reset. this seems to be a common issue of late. has Google issued an official response?

theDon911 by • Community Member
  • 303 Views
  • 0 replies
  • 1 kudos

Google Assistant and locked phone

Hello!When i use the Google Assistant via Smartphone, i have the following issue:1. Me - Hey Google2. Me- Open the garage door3. Assistant - Can i have your pin? (this is because Smart Life account is integrated with Google Home). If you could develo...

MeeKrobul by • Community Member
  • 445 Views
  • 0 replies
  • 1 kudos

Nest camera won't show up on Samsung smart tv

Google nest won't show any video on my Samsung TV through SmartThings. I'm not too sure if it's a bug with Samsung or a bug with nest but needless to say it's a problem that a lot of people are having and needs fixed

Dman221 by • Community Member
  • 1584 Views
  • 7 replies
  • 0 kudos

unable to add nest with google home

I have the google nest thermostat on the nest app (which I just recently created using my google acct), but not yet on my google home app. I’m trying to connect the nest thermostat to my google home app. I do following steps. 1. Open the google home ...

Google verified

Hi,I have sent in my information to get google verified twice in the past few weeks and have not gotten a response back for either time I have applied. When I try to check the status of my application, it says that I haven't sent in the information t...

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