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Blog Posts

Controlling volume for multiple speakers in the Google Home app Read more

Now Available: Google Nest Warranty Helper Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

No Tools for Viewing on Viewer ...

Hello,Maybe I missed something, but does anyone know why I don't have any tools on the bottom of my viewing screen? Today my mailbox alarm went off and I thought the mail was delivered. A bit later the mailbox alarm went off again! I went to my Nest ...

Did i get hacked?

I turned to this community page for help on the Google nest and was told that help will be given offline. A request was made for the email used to log in to my account to authenticate my account. I didnt hear from the help desk thereafter. Did i get ...

Yinger by Community Member
  • 4 replies
  • 0 kudos

Family Wifi - something went wrong

In the Wifi section of my Google Home app the Devices and Family Wi-Fi sections are not displaying any information. there is just a message saying "Something went wrong" "Try again".Its been like this for months an nothing seems to resolve it. If I t...

TanyaA by Community Member
  • 3 replies
  • 0 kudos

Cannot add users to chromecast homes

Beware, this is a lengthy and detailed post:I cannot add other users to my chromecast homes. I get as far as to just press "Add" at the end of the line, and I just get an error message that says (freely translated) "Users cannot be added at this time...

Viktor-IT by Community Member
  • 1 replies
  • 0 kudos

Resolved! Nest App cannot be added in Google Home due to Authentication Error

Hello! It is a month now since I have a Google NEst learning thermostat 3rd generation. I set it up in Nest App and works great.When I am trying to add the Nest device in Google Home and select Sign In with Google I get the following error. Can someo...

Screenshot_20221025-152257.png Screenshot_20221025-152444.png
andreil by Community Member
  • 4 replies
  • 0 kudos

Changing Wifi name and password

I have recently changed my Wifi username and password. How do I change it in the Google Home App without resetting all the devices to the factory reset. I have seen post from community specialist asking to tap on WiFi but there is no option in Google...
Htapal by Community Member
  • 5 replies
  • 0 kudos

Feed my fish not working

My son has not been able to play feed my fish on google hub gen 2 for about 3 months. Just tell us error we have restarted everything. Also his my smart pet restarted. What is going on?

Jln44 by Community Member
  • 3 replies
  • 0 kudos

Rgb pot lights

I have color Globe electric ceiling led pot lights but I can't change the color of them in the google home app. I used to be able to but recently I am unable to. I can change them in the globe app but not Google home. Anyone have any ideas?

Sg5 by Community Member
  • 8 replies
  • 1 kudos

Nest App Services Not Available

I was redoing my Yale Nest lock as it had lost connection. Upon connection to the lock the app froze. After quitting the app I wasn’t able to connect back to the nest app services. Received the notice that the Nest App Services are offline and to che...

pelf by Community Member
  • 6 replies
  • 0 kudos
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