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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6551 Views
  • 0 replies
  • 7 kudos

UPDATE FINISHED

I JUST FINISHED INSTALLING NEST CAM OUTDOOR BATTERY. LAST PAGE IS THE GOOGLE HOME “UPDATE FINISHED”. THERE IS NO OPTION TO GET OUT OF THE PAGE OTHER THAN 3 DOTS IN UPPER RIGHT CORNER BRINGING ME TO HELP, FEEDBACK AND CANCEL OPTIONS. I AM ON AN IPAD.H...

Shopping list not sharing with family

I used to use OurGroceries, which I have learned is no longer supported. I am attempting to switch to the Google shopping lists. When I attempt to add any of my family members to share, it shows their name, I click on it and then click ok. The screen...

chillyman by • Community Member
  • 3221 Views
  • 9 replies
  • 1 kudos

Resolved! Home app crashes after loading

Goood morning,I've been using the home app for several years and my entire home is controled with the nest speakers. I have about 50 different devices that are linked to the home app. About a month ago my wife got her new phone (Samsung S21 FE), when...

mickvisser by • Community Member
  • 3814 Views
  • 6 replies
  • 1 kudos

Android phone not available

When I ask google home to "sync all devices" it tells me that all the providers have been synced up, but that my phone is not available. I should set it up again.I tried everything I could think of, uninstalled and reinstalled the google home app wit...

jzeilmeier by • Community Member
  • 3352 Views
  • 13 replies
  • 0 kudos

Perfectly working yeelight setup deleted itself

I've had yeelights in several rooms for the past year and a half, linked with home and controlled with voice commands and routines without issue. About 2 weeks ago all of my hubs stopped recognizing the alarm part of routines, so I stripped that out....

MrFaustie by • Community Member
  • 817 Views
  • 3 replies
  • 0 kudos

Cannot reset Nest app password

I cannot log into my Nest app. I don't remember the email associated with the account. I have tried the email accounts I have and asked to reset my Nest password. I have not received any password reset emails.I have checked the junk folders and the o...

Sdeeg by • Community Member
  • 887 Views
  • 4 replies
  • 0 kudos

acces manager

Does anyone know what acces manager in the google home app means? It is under a person in the settings.

not_chees by • Community Member
  • 938 Views
  • 4 replies
  • 0 kudos

Yale lock drops and reconnects every day or two

Lock will drop connection then 24-48 hours later reconnect. Hold connection for 24-48 hours and drop again. Nest connect appears fine. Have removed and reset everything from scratch. Any help? Connect within a few feet of lock and 15 ft of router.

Kailus by • Community Member
  • 1794 Views
  • 8 replies
  • 1 kudos

Google home routines not working again

So once again Google is messed up and don't you dare tell me this is my problem because none of my Google home connections have worked at all this week this includes two different Vizio TVs this includes two different brands of lights, not only that ...

duglop by • Community Member
  • 4284 Views
  • 18 replies
  • 1 kudos
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