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Blog Posts

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

New Home app features in Public Preview: Reordering Favorites now available Read more

Reddit Q&A Recap: Google Home App Public Preview Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Issues connecting Philips Hue with Google Home

Hi,I have a Philips Hue bridge and lights that have successfully been set-up via the Hue app. I am trying to add to my Google Home so i can control via Assistant.I try and add the Hue lights to the Google Home, it asks me to log into my Hue account a...

CaptJohnno by Community Member
  • 3 replies
  • 2 kudos

Chromecast remote app constantly disconnects

Does anyone else have a problem where the virtual Chromecast remote in the Google Home app needs to be paired every time you try to use it? I open the remote, it prompts me to pair it, I enter the code on the screen, and then the next day if I open t...

Ewoods1 by Community Member
  • 6 replies
  • 1 kudos

How engage in Google nest community

I am launching the app for home which obviously will fall in Home App category.There comes an apk we are testing for our users, needed community suggestion for advance research as users contributions will play massive role is this situation. Best,Wal...

kameje by Community Member
  • 3 replies
  • 0 kudos

Resolved! Google Home - not allowed to manage [speaker] group

Hi. Google Home will not allow me to add or delete devices [speakers] from a Group. "You are not allowed to manage this group" I set the group up sometime ago. Thanks for any help. Rob

Rob10 by Community Member
  • 4 replies
  • 0 kudos

Nest App Would Not Connect to Nest Thermostat.

A few days ago a technician installed a new Nest Thermostat at my house, which was free under a program of the LADWP.The tech asked me to download the Nest App. Which I did.He asked me to put my home wifi into the thermostat. Which I did.Then he aske...

Uloo45 by Community Member
  • 2 replies
  • 0 kudos

Google home error when linking Nest account

I was having issues with my 'home' so deleted it and started fresh, i have managed to add everything back except my Nest account which has doorbell and thermostat.It is an old Nest account which works fine in the Nest app, but it used to work in my g...

kev3 by Community Member
  • 1 replies
  • 1 kudos

Nest Device disappeared

All my Nest Devices disappeared from my home structure. Sought help and the only solution is to reconnect every device to a new structure. I have over 10 devices. This is going to take me a couple of hours. This is a real pain. What the heck Google? ...

Bk1975 by Community Member
  • 2 replies
  • 0 kudos

Link Spotify to Google home

I can’t Link my Spotify account to my Google home account. Both have same email. After I click Spotify under music service, I get error messages: something went wrong, try again. I have uninstall/reinstall both apps on iPhone, still getting same erro...

frcz131 by Community Member
  • 8 replies
  • 0 kudos

Google Home App displays blank page on device settings

Google Home App displays blank page on device settingsNot a frequent user on Google Home appFirst time poster here.Trying to use device settings.But when selecting the setting icon (gear)The dialog appears but is blank.Any help would be greatly appre...