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No Usage on app

TheDon
Community Member

Hi All,

 

Over the last 2 days my Nest app has stated showing no usage.

 

The usage is shown when you click on the day.

I have deleted the app and reinstated it and also reset the actual display unit.

Please help.

12 REPLIES 12

KrazyTygr
Community Member

I have the exact same problem. Glad to see it's not just me. Anybody got a solution?

 

Darach
Community Member

Same thing is happening to mine. 

MayD
Community Member

Same problem 

Russelllebe
Community Member

I also have the same issue and have restarted my thermostat

Michj
Community Member

I have the same issue

TDW-1
Community Member

Just checked the Nest App again - all history working!

recent change - I wonder if it will work tomorrow!

Google Home in my hands does not have this feature

 

TheDon
Community Member

Just checked myself and working again, fingers crossed all ok going forward.

zoeuvre
Community Specialist
Community Specialist

Hi everyone, 

 

I see that most of you have confirmed that everything has been sorted out. I wanted to check and see if others are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
 

Best,

Zoe

TheDon
Community Member

All ok now thanks

zoeuvre
Community Specialist
Community Specialist

Hi there, 

 

@TheDon, I'm glad to hear that everything has been sorted out. 
 

@Michj, @Russelllebe, @MayD, @Darach, and @KrazyTygr, how's it going with your Nest app? In case you have an update, let us know and we'll be happy to help.
 

Best,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hello folks,
 

Checking back in — how's it going with your thermostat? Still need any help?

 

Thanks,

Zoe

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake