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Google TV will not connect to google mini for on and off

billisnice
Community Member

Living Room TV shows in Google Home but will not connect to voice commands. 

8 REPLIES 8

LovelyM
Community Specialist
Community Specialist

Hi billisnice, 

Thanks for posting here in the Community. 

Please rename your Google TV in the Google Home app. Here are the steps: open app > Tap the TV icon > Choose Settings > Select Name to edit > Save. Once done, ask your Google Nest Mini, "Hey Google, sync my devices."

Let me know how it goes.

Best, 
Lovely

billisnice
Community Member

It turns off voice but not on. Is there a tv setting that needs to change? thanks

Muddi
Community Specialist
Community Specialist

Hello billisnice,

 

To confirm, have you tried the steps shared by ? Does the same thing happen when you use the Assistant app on your phone? What happen when you say, "Hey Google, open Netflix on <name of TV>"?

 

Keep us posted.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi there,

 

I'm just checking in, do you still need help with your device? Feel free to update the thread, and the Community will be happy to lend a hand.

 

Cheers,

Muddi

 

Muddi
Community Specialist
Community Specialist

Hi there,

 

Sorry to hear that. You may have overlooked my questions above.Does the same thing happen when you use the Assistant app on your phone? What happen when you say, "Hey Google, open Netflix on <name of TV>"?

 

Cheers,

Muddi

Princesss
Community Specialist
Community Specialist

Hello billisnice,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

billisnice
Community Member

Still can not get it to work. We are about ready to trash and get a ROKU tv. It set up without a hitch.

Juni
Community Specialist
Community Specialist

Hi there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Thanks,

Juni