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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 5481 Views
  • 0 replies
  • 7 kudos

Resolved! Can't add thermostat to nest app after resetting account connection

I have several homes set up in Google Home. One has two Nest thermostats (upstairs/downstairs) installed by the previous owner. I reset the account connection on both, and then I connected both to my account/app. I quickly realized that I had acciden...

metapede by Community Member
  • 9292 Views
  • 9 replies
  • 1 kudos

Unable to link google home with smart life

I have setup my camera in my smartlife app, but unable to link my account in google home.I have gone through the prompt and on the last step when it tried to add the devices, it says there are no devices found on your smartlife account. I have uninst...

kiph8n by Community Member
  • 1078 Views
  • 3 replies
  • 0 kudos

Rush hour rewards in app has wrong provider

Rush hour rewards in app has wrong provider and there is only ONE in my zip code/location. So I can't call that provider because my location doesn't exist...how do I eliminate this issue?Provider that offers reward: ConnexusThe only provider I can ha...

tommy9k by Community Member
  • 892 Views
  • 3 replies
  • 0 kudos

Kan Philips Hue niet ontkoppelen of koppelen

Hallo,Ik heb mijn huis verregaand geautomatiseerd met Google home. Onder andere ook veel devices gekoppeld via Philips Hue. Helaas ziet Google home mijn Philips brigde niet meer en kan ik dus de lampen niet meer met voice control bedienen. De lampen ...

Tjakkove by Community Member
  • 2394 Views
  • 3 replies
  • 0 kudos

400 error when try to link Netflix

Hello, When I try to link Netflix to my Google home a always get 400 error when I confirm my profile.Email adres of Google home is different then email adress of netflixaccount. Is that the Cause? Or do I have to change settings? And can 1 Netflix ac...

Bruno1 by Community Member
  • 1721 Views
  • 5 replies
  • 2 kudos

Old email address

When I try to invite my wife as a family member in Google Home, her correct email address ( taken from Contacts) is shown. However, once I hit "invite" an old non-functioning address is substituted, so the invitation never reaches her.

Hazzer by Community Member
  • 1013 Views
  • 3 replies
  • 0 kudos
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