I have 2 outdoor Nest cameras, one purchased 3 years ago and one purchased 1 week ago. I tried to set up both cameras in the Google Home app, but am told I have to set up these cameras in the Nest app. The problem is that my Nest Aware subscription is only good for cameras set up in the Home app so I am stuck with a year long subscription which I cannot use with either camera. I did contact support via chat and was told I cannot get a refund or transfer a Nest Aware subscription but if I buy a new camera, I can set it up in the Google Home app and then I will be able to enjoy the benefits of the Nest Aware subscription. Not much of a solution if you ask me, but the truth is I had a new camera on order at the time. The problem is I could not set up that new camera in the Google Home app as Grover, the support person, stated. The Home app told me I had to set it up in the Nest app. I am so frustrated. Any help would be appreciated.
