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Blog Posts

Device controls now available on Google Home for web Read more

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4674 Views
  • 0 replies
  • 7 kudos

Google Home App

Hello, I have three Meross smart bulbs which are connected fine and work fine within the Meross app however when I try to use them via the Google Home App two of them get messed up. The bulbs are labelledHallway - works fineBedroomDaughter room---Bed...

New Xiaomi devices not showing in Home app

Hi,I've been using Google Home mini speaker to control Xiaomi lights for some time now. Recently I bought a new lamp that I added to my Mi Home account. When I checked Home app it did not show any new devices. I tried re-linking Xiaomi account, clear...

Legvan by Community Member
  • 569 Views
  • 1 replies
  • 0 kudos

Casting issues

My devices are connected but casting screen option is not available, showing not playing . Why I am facing such problems. Pls tell me how to solve this problem.

Tushar16 by Community Member
  • 633 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to Verify Google Account in Nest App with old device

I am unable to log into Nest app with my Google ID on my new phone. Worked fine on my laptop, but not on my new Pixel. I Factory Reset my old device and in order to Verify my Google account on the new Pixel the app requires me to get a security code ...

gregmowrey by Community Member
  • 2283 Views
  • 6 replies
  • 0 kudos

[Security system] arm/disarm alarm with buttons

Hi,Why I can't find any button/control to arm/disarm my alarm on the app?I am only able to arm/disarm my system by voice.On the app there is only the name of the device shown (with security badge) without any control or state.Is this a desired behavi...

Google Home App - Unable to Locate Devices

Hello,I had to factory reset my network. Now my Home app will not locate some of my devices. I was able (after not kidding you min 20 tries each) to get the Google Wi-Fi router, a Nest Hub, and Nest Hub Max set up. Now I cannot get the app to connect...

RP18 by Community Member
  • 8359 Views
  • 3 replies
  • 0 kudos

How do I locate my Google nest app so I can upgrade subs

I currently have a Google Nest subscription. I cannot locate anywhere in my google account where exactly the subscription is to upgrade it?? I’ve checked FAQs and all it does it route me to Nest Renew when all I want is my Nest Aware camera subscript...

Cghelp by Community Member
  • 1081 Views
  • 4 replies
  • 0 kudos

DISH Hopper 3 inactive on GHome

My hopper 3 is connected to Google Home, however it's off-line. How do I get this to go online? When I select DISH on my iPhone 12 it says “something went wrong please try again.” Please help I've been working with this for weeks.

guera58 by Community Member
  • 893 Views
  • 3 replies
  • 0 kudos
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