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Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How do I change my Google Nest Community username?

When creating my account, I mistyped my name and it is spelled wrong. I would like to fix it, but there is no option to do so.There was another thread where it was suggested to go to My Settings/Personal. But, there is no option to change the usernam...

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kwlmab by Community Member
  • 364 Views
  • 0 replies
  • 0 kudos

Google Play isn't working on my nest

I'm trying to figure out how to connect my Google Play store to my Google nest hub so that I can download Kindle and Amazon. How prey tell do I do that because it's not letting me

CarlaB by Community Member
  • 842 Views
  • 2 replies
  • 0 kudos

Unable to reply and emails bounce

I see replies from the Google nest community, but I’m unable to reply to their posts. states I need to verify email, but not sure how to go about that. Tried responding from email and bounces back. I’m logged into my Google account so I’m not sure wh...

Tor12 by Community Member
  • 1076 Views
  • 7 replies
  • 0 kudos

Sincronizaçao

Quero sincronizar as fotos do facebook para o in drive

Jussara by Community Member
  • 566 Views
  • 2 replies
  • 0 kudos

Trying to set up after a move

We just moved and I'm having a heck of a time trying to set up my Nest to our new home. I have done a factory reset, have deleted and reinstalled the Home app, and the stuff from my old house keeps coming up. One thing I'm trying to do is to add my S...

AlohaVegas by Community Member
  • 4665 Views
  • 6 replies
  • 1 kudos

Locked nest thermostat I don

By accident I locked my thermostat with the number I do not know and my internet is not connecting to my nest app

Cannot login to Nest app, do not receive pw reset email

I am experiencing this exact same issue:https://www.googlenestcommunity.com/t5/Apps-Account/Cannot-login-to-Nest-app-do-not-receive-pw-reset-email/m-p/405660Everything had been working fine up until about a month ago. I could get into my Nest app and...

Google assistant on LG TV always offline

We have an LG TV with Google Assistant that I'm trying to set up in my Home app. It seems to be really buggy. Using the QR code method where the TV gives a code to put in, it adds it into my home but it's just permanently offline.I also can't even de...

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