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Blog Posts

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Controlling volume for multiple speakers in the Google Home app Read more

Now Available: Google Nest Warranty Helper Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Unable to Connect and Unable to load - Google Home App

Hello,I recently had to swap out my pixel 7pro for a new one. I transferred the sim card over and most of my apps work without a hitch. The Google home app says it can't connect on the home/away toggle. Also the history says it is unable to load as w...

Screenshot_20230123-183053.png Screenshot_20230123-175859.png

Google home app heating schedule

Is there a way of setting up a heating schedule in the google home app. There was the schedule option in the Nest app but I can't find this in the home app? A YouTube video describes presets like comfort, eco and sleep. These options don't show on my...

SMcM by Community Member
  • 592 Views
  • 3 replies
  • 0 kudos

Joing a home group devices not completing setup

Hi,I Have joined my home assistant group but devices will not complete setup. If the device is added by myself it will work but other then cannot complete setup. Any ideas?

Adam_g by Community Member
  • 340 Views
  • 3 replies
  • 0 kudos

Managing faces in Google Home app

I have setup familiar face detection on the Google Home app for our Nest outdoor cams. I can’t seem to find the setting to turn off notifications for familiar faces and only send them for unfamiliar faces… seems obvious but I can’t find it. Any ideas...

bensman by Community Member
  • 335 Views
  • 2 replies
  • 2 kudos

Cannot Remove Bulb

Hi, I previously had access to an ex-partners google home. In that home was a Mirabello RGB bulb. Since leaving that household, the Mirabello bulb is linked to me, but I do not have access to the bulb, any Mirabello account or the google home where i...

Tom0 by Community Member
  • 325 Views
  • 3 replies
  • 0 kudos

Switch from Google nest to Google home

Can’t figure out how to transition from Nest to Google Home. My Nest is already under my Google ID. In Nest under Account there is no transition to Google Home link per the instructions. Clicking on Manage Account in Nest logs me in to my Google acco...

Hendog by Community Member
  • 908 Views
  • 11 replies
  • 0 kudos

nest app won’t work to switch on heating

Hi I have a 3rd generation nest with heatlink, the heatlink is showing solid green, but my nest app won’t switch heating on as per schedule. Having to go to boiler and switch heating on and off.. frustrating can anyone help

Kam1 by Community Member
  • 385 Views
  • 5 replies
  • 0 kudos

kGSKError domain -83905

Hi everyone, I'm having issues with trying to set up my new nest.I've downloaded google home to my iphone without issue. connected to wifi ok, nest says its connected to wifi.When looking at the app on my phone I can see the "living room" nest under ...

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