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Blog Posts

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Controlling volume for multiple speakers in the Google Home app Read more

Now Available: Google Nest Warranty Helper Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! How to remove an unavailable device from a Routine

I had Christmas lights set up using a FEIT electric . I have wrapped it up and so the light called Christmas light is not available anymore.I have successfully removed it from FEIT app and also removed it from Google home. I'm not able to remove this...

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Moody_Nest by Community Member
  • 1722 Views
  • 7 replies
  • 1 kudos

Resolved! Apple IOS 13 16,2 cannot connect to Nest APP

I have been through all my browsers and none have the cookies turned off. I have connected each browser to Chrome including Chrome and the latest Nest app just will not let me proceed to enter my password. It says Cookies are disabled. Please help. B...

hoovoolu by Community Member
  • 890 Views
  • 5 replies
  • 0 kudos

Devices Offline in Home App

Most of my devices ar offline in the app only. I have 3 thermostats and my doorbell is offline as well as a mini but they are all working and connected to WiFi just not in the app. I have taken the app off and put it back on. I took my doorbell out t...

Nona0928 by Community Member
  • 1214 Views
  • 12 replies
  • 0 kudos

Can't remove home from Nest app

Hi. I have two homes in my nest app. The one with no devices on which I have renamed X allows me to 'Remove Home' from home info setting. When I restart the Nest app after removing the same home X is back again. The other home does not have the remov...

oldpearse by Community Member
  • 762 Views
  • 5 replies
  • 0 kudos

Resolved! Unable to see Nest Protect Smoke/CO detectors in Google Home

I have just setup 2 Nest Protect Smoke/CO devices, as per the guidance I installed the Google Nest app and created a Nest account with my already existing gmail that controls my current home. I understand that these should be just showing in my Googl...

Decer by Community Member
  • 1001 Views
  • 3 replies
  • 1 kudos

Nest and Google Home Question

We have a Nest Doorbell and recently installed a Google camera outside over the garage. We have been using the Google Home app for the camera and then today the doorbell was added to the app but shows up on a separate screen from the camera. Is there...

doclock07 by Community Member
  • 837 Views
  • 9 replies
  • 0 kudos

Migration Mess

My Nest and multiple Google accounts are a total mess from the migration. Is it possible to delete everything and start over? Have two homes.Used Nest for years with no issues. Now it is a mess. Have too many Google accounts, too. Always a guess when...

IdahoSam by Community Member
  • 569 Views
  • 4 replies
  • 0 kudos

Nest and Google accounts

My Nest and multiple Google accounts are a total mess from the migration. Is it possible to delete everything and start over?Used Nest for years with no issues. Now it is a mess. Have too many Google accounts, too. Always a guess when required to "Si...

IdahoSam by Community Member
  • 539 Views
  • 4 replies
  • 0 kudos
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