cancel
Showing results for 
Search instead for 
Did you mean: 
Apps / Account

Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4231 Views
  • 0 replies
  • 5 kudos

Resolved! Google Home Assistant Services

How do I get to the Google Home Assistant Services Page? I can't seem to find that page anywhere in the app or is there a specific url for it?

Google Account not working with Nest Products

This issue is specific to my primary Gmail account. I have home structures in the Home app where I am the only user, but if I try to delete them I get a "there was an error communicating with Google" message and told to try again, in an endless loop ...

Transfrmr by Community Member
  • 327 Views
  • 0 replies
  • 0 kudos

Google home photo frame

I cannot pair my google home to my android phone or my iPad. They were pnce paired. I’ve update app..rebooted internet as well as unplugged google home. I could not reboot app. Directions on that does not fit for my iPad. I went to settings but there...

Nonrev by Community Member
  • 509 Views
  • 1 replies
  • 0 kudos

Network Missing from Google Home

I have been managing my Google Wi-Fi mesh system for a couple of years in Google Home on my iPhone XR with no problems. I got a new iPhone 12 Mini and migrated Google Home to it and now the network icon is missing from the app and I can't add it eith...

mj9999 by Community Member
  • 1352 Views
  • 7 replies
  • 0 kudos

Cync no longer working with Google Home App

My Cync Light bulb worked for several months within the Google Home App. A few weeks ago a thunderstorm hit and we lost power. Once power was restored, the Cync Bulb wasn't responsive in the Google Home App anymore. I forgot the device first, then re...

bholderb by Community Member
  • 615 Views
  • 1 replies
  • 1 kudos

First Reward

When will I receive the $75 MasterCArd? I've registered a long time ago and my Nest have been adjusted 3 times already this year.

TomD66 by Community Member
  • 390 Views
  • 0 replies
  • 0 kudos

Google Home app Crashes when opening

Hi can you help with the Google home app? When I have updated the app and the welcome screen opens and you press the “next” button the screen close immediately and you are returned to the iPhone/iPad Home Screen. All iOS soft is up dated and I have a...

Pbent22 by Community Member
  • 1132 Views
  • 6 replies
  • 0 kudos
to vote