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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Google Nest App for Google TV won’t log on

I just got a Hisense Google TV and when I try to login to the Google Nest app I get the same error message as if I didn’t enter a password “you entered an incorrect email address or password”I have a non migrated account and I turned off 2 factor. No...

Camera notifications in Google home

Is there a way to receive notifications in the Google home app from an arlo camera? I was able to easily link the camera with Google home and I can see it live but I cannot figure out how to receive motion notifications in the home app like I get in ...

Nest app never loads

For the past month my wife and myself (on the same model phones and versions) have been unable to use the Nest app. We are on an iPhone 14 Pro on iOS 16.5.1. Nest app version is 5.7.1.0.27.The Nest app will just get to the main loading screen with th...

roningaia by • Community Member
  • 2300 Views
  • 9 replies
  • 2 kudos

google assistant not triggering IFTTT applet

Hello all, I have setup the IFTTT applet to call a webhook But sadly when i run the Google assistant by saying "activate open door" (applet name) it would say sorry it looks the device has not been setup yet .you can do it in google assistant. Please...

Ric287 by • Community Member
  • 590 Views
  • 2 replies
  • 0 kudos

Resolved! Google Home is unable to redirect to app

Hello,I am trying to connect my Xiaomi Standing Fan 2 to Google Home so that I can use it with Ok Google, but the Home app seems to be unable to redirect back to the app.The procedure I used is the following: Google Home -> Settings -> Works with Goo...

Rado-3 by • Community Member
  • 1471 Views
  • 3 replies
  • 1 kudos

Google one cancel doesn't cancel!

I signed up for Google One yesterday by mistake. The cancel button just takes me back to the cancel button.I really do want to cancel. HOW?????

Terrt by • Community Member
  • 529 Views
  • 2 replies
  • 0 kudos

Nest Aware Account

Little frustrating -- Opened 3 different tickets trying to cancel my account (Pictures of Camera and Bank image) showing I'm paying for this and come to find out it is tied to a different email address which I do not use nor have an idea of what it i...

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