No puedo ver grabaciones en mi celular por medio de la aplicacion de nest solo una foto

[johnnyvjimenez]

No puedo ver grabaciones en mi celular iphone por medio de la aplicacion de nest solo una foto congelada, lo mismo pasa en google home antes si podia ver mi historial y ver los videos en mi cuenta de nest

[MplsCustomer]

@johnnyvjimenez 

Did you have a Nest Aware subscription that has since expired?

https://support.google.com/googlenest/answer/9681538

[Jake]

Hey there,

Thanks for the helpful reply MplsCustomer.

I wanted to follow up and see if I could be of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Juni]

Hi there,

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
 

Thanks,

Juni